Business Manager (Automotive)

LIBRA RECRUITMENT; King's Lynn and West Norfolk; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium automotive business in King's Lynn is seeking a Business Manager to support the Sales Manager and drive profit through finance and insurance product sales. Key responsibilities include strategizing sales, ensuring regulatory compliance, and promoting exceptional customer service. Candidates must have experience in finance solutions and possess strong management skills, with a valid UK driving license required.

Qualifications

• Solid experience with finance and insurance solutions.
• Proven expertise in managing sales processes.
• Ability to deliver outstanding customer experiences.

Responsibilities

• Drive the sales of finance and insurance products.
• Identify opportunities to increase profitability.
• Ensure compliance with regulatory processes.

Skills

Sales management

Customer service

FCA compliance knowledge

Communication skills

Organizational skills

Job description

Our client based in Kings Lynn is looking for a Business Manager to join their dealership. Our client is a premium automotive business selling used vehicles. This role will support the Sales manager in managing a team of Sales Executives, driving profit throughout the dealership through upselling Finance and Insurance products and ensuring brand standards are maintained at all times.

Responsibilities

• Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
• Identify opportunities to increase profitability through upselling finance & insurance products
• Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
• Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
• Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
• Deliver exceptional customer service, fostering loyalty and generating referrals
• Maintain organised administration and uphold housekeeping standards for a professional work environment

Qualifications

• Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
• Proven expertise in supervising and managing the end-to-end sales process
• Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
• Adaptable approach to tailoring finance packages that meet individual customer needs
• Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
• Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
• Must hold a valid UK driving licence