Business Manager

Lookers; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Tees Valley is seeking a Business Manager to spearhead their sales team and ensure compliance with financial regulations. You will be responsible for coaching staff, monitoring performance, and building lasting customer relationships. Ideal candidates will have automotive management experience and a strong customer service focus. This role offers competitive remuneration and comprehensive benefits.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Eyecare vouchers

24/7 GP services access

Dental insurance

Critical illness cover

Flexible life assurance options

Discounted gym memberships

Travel insurance

Access to home and technology vouchers

Qualifications

• Proven track record of coaching and developing sales teams.
• Ability to monitor financial performance against budget.
• Sound understanding of financial and insurance product regulations.

Responsibilities

• Drive sales team performance and develop individual skills.
• Assist management in planning and forecasting trends.
• Ensure compliance with financial and insurance regulations.

Skills

Management experience in automotive

Customer service expertise

Coaching and development skills

Financial performance monitoring

Regulatory compliance knowledge

Education

Full UK driving licence

Job description

OTE

Overview

Volkswagen Teesside

Salary: £35kpa Basic Plus OTE

Hours: MONDAY - FRIDAY 9.00-6.00PM WITH ONE DAY OFF DURING THE WEEK SAT 9.00-5.00 SUN - ON A ROTA SYSTEM

At Volkswagen Teesside our Business Managers are the driving force behind the success of our sales team.

Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.

• Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
• You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
• As You will work with management to coach and develop the skills of the team to achieve business objectives.
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
• Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams

To succeed within this role, you will have previous management experience within the automotive experience as well as a proven track record of coaching and developing Sales Teams. You will also be passionate about providing first class customer care and engagement.

You have experience monitoring financial performance against budget, as well as the ability to identify and address shortfalls. It is important that you have a sound understanding of financial and insurance product regulations. You can demonstrate a solid understanding of regulatory requirements and compliance, regarding the sale of finance and insurance products. You will also be a well-organised individual who is process orientated whilst also taking a hands-on approach.

You will require a full UK driving licence for this position.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please [e-mail]

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.