Business Manager

Lookers Motor Group Limited; Stourbridge; On-site; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Company car

Bonus

Generous annual leave

Techscheme

Job summary

Lookers Motor Group Limited at Stourbridge Mercedes-Benz is seeking a career-driven manager to coach and develop the sales team, uphold compliance, and maintain high customer fairness in a high-volume automotive setting.

The role is permanent, full-time with a 44-hour week on a rota basis, offering £60,000 OTE (including £35k basic plus bonus and company car) and a strong rewards package.

Qualifications

• Previous automotive experience is essential.
• Capability to coach and develop a sales team.

Responsibilities

• Identify funding and insurance options for customers while ensuring compliance and fair treatment.
• Understand financial and insurance product regulations to inform vehicle sales.
• Monitor finance and insurance performance against targets while maintaining compliant processes.
• Collaborate with management to coach and develop the team's skills to meet objectives.
• Assist planning, forecasting trends and revising dealership plans as needed.
• Acquire product knowledge to answer customer queries and log activity for analytics.

Skills

Driving licence

Automotive experience

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Stourbridge Mercedes-Benz

Contract Type: Permanent, full time

Hours: 44 hours on a rota basis (between Monday to Friday 09:00 - 18:00, Saturday 09:00 - 17:00 and Sunday 11:00 - 15:00)

Salary: £60,000 OTE (including £35,000 basic plus bonus and Company Car)

Are you a career driven and motivational manager? Do you have a history of getting the best out of your team? Or are you an experienced or Senior Sales Executive ready to take a step up the ladder?

Business and Transaction Managers are essential to the success of our dealerships. Your role will be to coach and develop your team, build long-lasting and meaningful relationships, and maintain excellent levels of compliance and commitment to treating customers fairly. Simple, right? Well, if Compliance, Finance & Insurance performance and Forecasting / Planning sound like a breeze then this is the perfect opportunity for you. Please note as your role will involve driving some impressive cars, you must have a full UK driving licence.

Previous automotive experience is essential for this role.

Responsibilities

You’ll be responsible for supporting our Sales Executives, and your role will involve:

• Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
• You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
• As you will work with management to coach and develop the skills of the team to achieve business objectives.
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
• Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.