Business Manager

Quilter plc; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Holiday 182 hours (26 days)

Pension Scheme

Private Medical Insurance

Life Assurance

Job summary

Quilter plc in London (Hybrid) seeks a Business & Governance Manager to partner with the CIO, translating strategic priorities into integrated plans, milestones and measurable outcomes.

Based in the Investment function, you will own the governance framework, support risk and control oversight, and coordinate cross‑functional delivery with Governance, Risk, Compliance, Finance and Technology to strengthen resilience and decision‑making.

Qualifications

• Experience in business management or COO offices in financial services.
• Ability to translate leadership priorities into structured plans and actions.
• Strong governance, risk and control framework knowledge.
• Excellent written and verbal communication with senior stakeholders.

Responsibilities

• Partner with CIO to translate strategy into integrated plans and milestones.
• Own governance framework and maintain audit trails and documentation.
• Develop KPIs and governance metrics to inform decisions.
• Coordinate cross-functional delivery across Governance, Risk, Compliance, Finance and Technology.

Skills

Business management

Governance

Risk management

Stakeholder management

Job description

# ****About the Business****Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands.Quilter plc is a leading wealth management business, which oversees £157.4 billion in customer investments (as at 6th August 2026.) It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.# ****About the Role****Level - 4Location - London (Hybrid)Department - InvestmentContract - PermanentThe Business & Governance Manager will act as a trusted business management partner to the Chief Investment Officer, translating strategic priorities into clear plans, coordinated delivery and measurable outcomes. The role combines business planning, performance insight and cross-functional execution with ownership of the Investment function's core governance framework, enabling effective decision-making, disciplined delivery and strong oversight of risk and controls.Based within the Investment function, the role will work across Governance, Research and Strategy and partner closely with Risk, Compliance, Finance, Operations, Distribution, Technology, Marketing and Communications. It will serve as a central coordination point for the investment leadership team, Group stakeholders, assurance functions, auditors and relevant external providers.**Key responsibilities include**:* **Business planning and execution:** Partner with the CIO and investment leadership team to translate strategic priorities into integrated plans, clear accountabilities, delivery milestones and measurable outcomes.* **Investment Process Management:** Support, embed and continuously enhance investment processes across the function, identifying inefficiencies, reducing operational risk and implementing scalable process improvements that strengthen outcomes, governance and resilience.* **Investment Governance Ownership:** Own and manage the Investment function's governance framework, ensuring consistency, rigour, timely delivery, effective decision-making and robust audit trails across all governance activity. Maintain and periodically refresh governance documentation, including Terms of Reference, governance artefacts, decision records and action logs* **Performance and insight:** Develop, monitor and report on KPIs, management information and governance metrics relating to business performance, customer outcomes and investment activities. Provide clear, evidence-based insight to support decision making and strategic planning.* **Risk and control oversight:** Maintain oversight of investment-related risks, controls, audit actions and information requests, partnering with Risk, Compliance, Governance and assurance teams to secure timely resolution.* **Stakeholder management and external coordination:** Act as a key liaison between investment teams, Group stakeholders, auditors and external providers. Coordinate information flows, governance requirements and investment-related activity to ensure effective collaboration and delivery* **Technology and process improvement:** Partner with Technology teams to design and enhance automated workflows, improve process controls and identify opportunities to leverage AI and other technologies to improve efficiency, governance and effectiveness* **Capability development and business enablement:** Support the development of internal investment capabilities, reducing reliance on external providers where appropriate. Maintain leadership materials, governance documentation, process collateral and intranet content to ensure transparency and accessibility of key information# ****About You****You will be a commercially astute, delivery-focused professional who combines strong business management capability with sound governance judgement. Credible with senior leaders and effective across organisational boundaries, you will bring structure to a broad agenda and move confidently between strategic priorities, execution detail and control requirements.* Relevant experience in business management, a COO office, investment operations, governance, risk or a related discipline within financial services.* A strong track record of translating leadership priorities into structured plans, coordinating multiple workstreams and driving actions through to completion.* Commercial and analytical capability, with experience interpreting management information, financial data and performance measures to generate insight and support decisions.* Experience of governance, risk and control frameworks, including committee governance, audit trails and process documentation.* The confidence and judgement to engage senior stakeholders, constructively challenge, influence outcomes and communicate complex information clearly.* Excellent organisation and written communication skills, with the ability to produce concise, high-quality leadership updates and decision materials.* A proactive, pragmatic and solutions-focused approach, with a continuous improvement mindset and the ability to simplify processes without weakening controls.* Strong understanding of investment processes, investment governance, and operating models within a wealth or asset management environment.* Ability to analyse complex business and investment processes and implement practical improvements that enhance efficiency, control and stakeholder outcomes.* Experience working with technology teams to enhance workflows, automation and management information.#LI-VS1 #QC****Inclusion & Diversity****We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.****Values******Do the right thing:** We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.**Always curious:** We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.**Embrace challenge:** We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.**Stronger together:** Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.****Core Benefits******Holiday:** 182 hours (26 days)**Quilter Incentive Scheme:** All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.**Pension Scheme:** A non-contributory company pension scheme that can be boosted through personal contributions.**Private Medical Insurance:** Single cover as standard with options to increase cover to include your partner or children.**Life Assurance:**