Business Manager

Jones Lang LaSalle; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global real estate services firm is seeking a Business Manager to oversee administrative operations and provide HR support. In this role, you will ensure operational excellence while managing projects and supporting employee development. Ideal candidates should have experience in corporate administrative oversight and conflict resolution skills. Competitive benefits and an on-site work arrangement are provided.

Benefits

Comprehensive benefits package

Support for professional development

Qualifications

• Experience leading administrative operations in a corporate environment.
• Strong understanding of HR processes and employee development initiatives.
• Ability to manage cross-departmental projects and initiatives.

Responsibilities

• Oversee day-to-day administrative operations and implement process improvements.
• Partner with HR on employee onboarding and integration processes.
• Monitor and analyze operational metrics for improvement opportunities.
• Support executive administrative needs and special projects.

Skills

Administrative oversight

Human resources support

Process improvement

Operational metrics analysis

Conflict resolution

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Manager

Position Overview

We are seeking a dynamic Business Manager to lead administrative operations while providing comprehensive people support across the organization. This role combines strategic administrative oversight with hands‑on human resources support, ensuring operational excellence and employee satisfaction.

Key Responsibilities

Administrative Leadership

• Oversee day-to-day administrative operations and implement process improvements
• Manage office facilities, vendor relationships, and administrative budgets
• Develop and maintain administrative policies and procedures
• Coordinate cross-departmental projects and initiatives
• Ensure compliance with corporate policies and regulatory requirements
• Manage administrative staff and delegate responsibilities effectively

People Support & Human Resources

• Partner with HR on employee onboarding, orientation, and integration processes
• Provide first‑line support for employee questions regarding policies, benefits, and procedures
• Assist with performance management processes and employee development initiatives
• Support conflict resolution and workplace issue management
• Coordinate training programs and professional development opportunities
• Maintain employee records and ensure data accuracy in HRIS systems
• Support recruitment efforts including interview coordination and candidate communications

Operations Management

• Monitor and analyse operational metrics to identify improvement opportunities
• Manage administrative technology systems and coordinate IT support
• Oversee document management and record‑keeping systems
• Coordinate travel arrangements and expense management processes
• Support executive administrative needs and special projects

Location: On‑site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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