Business Management Graduate Programme

Computacenter; Hatfield; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading independent technology provider is offering a Business Management Graduate & Associate Programme. The role involves developing leadership skills, managing customer relationships, and understanding service performance. Ideal candidates should be degree educated or have customer service experience and be ready to start in September 2026. This 10-month program offers a chance to gain valuable industry qualifications and experience in a global environment.

Qualifications

• Degree educated or 2-3 years in a customer-facing role.
• Keen interest in technology and customer service excellence.
• Capable of managing multiple priorities.

Responsibilities

• Learn about core service offerings and develop leadership skills.
• Build strong relationships with customers and account teams.
• Manage financial operational costs and revenues.

Skills

Communication

Problem-solving

Customer service

Adaptability

Education

Degree in any subject

Job description

Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Manchester | Job-ID: 215568 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Business Management Graduate & Associate Programme

Salary: £32,000

Start Date: September 2026

Location: London, Birmingham, Manchester or Hatfield (some other customer sites will be needed as and when).

Programme length: 10 months

Contract type: Permanent – Full Time

What you’ll do

• Learn about Computacenter's core service offerings, develop your leadership skills and work towards industry-recognised qualifications
• Build strong long-lasting relationships with your customers and account teams to understand your customer's business objectives and goals and add value to new and existing services.
• Lead customer and internal review meetings to keep track of service performance, and key actions to ensure services are being delivered in line with contractual obligations and strategic goals.
• Develop your knowledge of our technical services and commercial policies to ensure your customer's services run efficiently and promotes high quality customer satisfaction.
• Manage the financial operational costs and revenues, forecasting for new business opportunities and reporting on the financial health and performance of your customer account.
• Identifying growth opportunities and working alongside the customer in helping them with their business and technology challenges.
• Sharpen your presentation and communication skills by presenting to customers and the account and leadership teams on account strategy and performance.
• Analyse key performance metrics and trends to look for ways in which you can provide additional value and innovation to improve or grow services.
• Exposure to a global corporate environment with an opportunity to work virtually with colleagues across the world (e.g. Europe, USA and Asia-Pacific).
• You’ll gain an industry recognised ITIL accreditation, a globally respected framework for managing IT services effectively. Alongside this, you’ll access high-quality external training that builds the skills, knowledge and mindset of a standout Service Management professional.

What you’ll need

• You are degree educated (any subject and any classification accepted) or you have 2-3 years’ experience in a customer facing role.
• You’ll have a keen interest in technology and striving to achieve outstanding levels of service to customers.
• You’ll be personable with the ability to communicate and build relationships.
• You’ll be hardworking and capable of managing multiple priorities.
• You’ll need to be adaptable to situations and be proactive in problem-solving and decision-making.
• You’ll need to be confident in speaking and delivering presentations to senior leaders and customers.
• You are free from September 2026 to start the 10-month Business Management Graduate & Associate Programme

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!