Business Intelligence Specialist

NHS; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Business Intelligence Specialist to support the Women's & Children's Clinical Management Group. The role involves analyzing complex datasets, developing reporting mechanisms, and communicating insights effectively to enhance performance management. Candidates should have a degree-level education, relevant experience, and strong technical skills in data analysis. Excellent interpersonal skills are crucial for collaboration across teams. This position supports strategic decision-making and aims to drive improvements in healthcare services.

Qualifications

• Educated to degree level or have relevant experience.
• 2 years experience in information and analysis management.
• Significant specialized knowledge required.

Responsibilities

• Analyse and interpret highly complex datasets for performance monitoring.
• Design and maintain data reporting dashboards.
• Lead development of capacity planning models.

Skills

Data analysis

Communication skills

Strategic insight

Capacity planning

Education

Degree in a relevant field

Formal Project Management Training

Tools

Power BI Data Analyst

Tableau

Job description

Go back University Hospitals of Leicester NHS Trust

Business Intelligence Specialist

The closing date is 29 December 2025

The Business Intelligence Specialist (BIS) is a key member of the Women's & Children's Clinical Management Group (CMG) at the University Hospitals of Leicester (UHL).

The role focuses on producing, developing, and promoting a wide range of statistical information to support improved productivity, efficiency, and performance management.

The postholder will deliver in-depth analysis of complex and multi‑stranded data, providing specialist information, reports, and recommendations to inform decision‑making and enable the Trust to operate in a commercially viable and performance‑driven way.

The BIS will play a central role in presenting robust datasets, tracking key performance indicators (KPIs), and offering insights that inform strategic and operational planning.

Main duties of the job

The BIS is responsible for providing accurate analysis of efficiency and productivity data across the CMG, developing proactive systems to monitor and improve performance, and building credibility through robust and transparent analysis.

The role involves designing and implementing systems to ensure continuous review and improvement, developing reporting mechanisms, and communicating complex information effectively to both clinical and non‑clinical teams.

The postholder will lead on strategic analysis to enhance productivity, advise project teams on data collection and usage, and contribute to cost improvement programmes by identifying efficiency opportunities.

They will also support capacity planning, market assessments, and forecasting activities.

Excellent communication and interpersonal skills are essential for presenting sensitive or complex data persuasively and for fostering collaboration across multiple teams and stakeholders.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023‑2030).

We have four primary goals:

• high‑quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do – taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

University Hospitals of Leicester NHS Trust

Job responsibilities

The BIS will:

• Analyse and interpret highly complex datasets to monitor performance, productivity, and efficiency across CMG services.
• Develop intelligent and predictive systems that enable proactive performance management.
• Design and maintain data reporting mechanisms and dashboards to support evidence‑based decision‑making.
• Present analytical findings and recommendations confidently to senior clinical and non‑clinical audiences.
• Lead on the development of capacity planning, market assessment, and forecasting models.
• Work closely with other Business Intelligence and Informatics teams to complement existing services and enhance data‑driven insights.
• Support cost improvement initiatives through innovative use of data and analytics.
• Conduct investigations into sensitive areas of performance and provide evidence‑based solutions.
• Uphold standards in data accuracy, confidentiality, and communication, ensuring outputs are aligned with Trust objectives and governance policies.

The role requires a combination of technical expertise, strategic insight, and strong communication skills to influence decision‑making and drive continuous improvement across the organisation.

Person Specification

Training & Qualifications

• Educated to degree level (or relevant experience) and 2 years information and analysis management.
• Significant specialised knowledge.
• Degree or postgraduate qualification with numerical or analytical content.
• Formal Project Management Training.

Commitment to Trust Value and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.

Experience

• Broad experience of using information derived from large and complex data sets.
• Capacity to work with colleagues across all disciplines and at every level within the organisation.
• Capacity Planning and market assessment.
• Budgetary management.

Communication and relationship skills

• Approachable, reliable, decisive, tactful, motivated, respectful, and supportive.
• Provide and receive complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to various groups.
• Evidence of building effective working relationships with clinical leaders, partner organisations and other stakeholders.
• Persuade CMG managers of the respective merits of different options, innovation and new opportunities.
• Manage conflict.
• Relevant certifications such as Power BI Data Analyst, Tableau, or Certified Business Intelligence Professional (CBIP).
• Demonstrable experience in delivering successful data analysis and visualization projects, showcasing practical application and impact.
• Proficiency in machine learning programming languages and frameworks such as Python, R, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.