Business Intelligence Officer

Hoople Group; Hereford; Hybrid; GBP 36,000 - 41,000; Full time

Benefits offered by this job

Contributory pension

Flexible working

Employee assistance programme

Professional membership fees paid

Staff discounts and benefits

Job summary

Herefordshire Council’s Education & Commissioning team is looking for a Business Intelligence Officer to join the Business Intelligence & Performance Team in Hereford. You will collect, audit, analyse and present data for statutory education returns, ensuring high data quality and timely insights.

You will work with schools and academies across Herefordshire, providing support and guidance as part of a small, collaborative team. Flexible working arrangements are available.

Qualifications

• Experience in data collection, auditing and presentation for statutory education returns.
• Strong attention to detail with an interest in data analysis.
• Excellent interpersonal and communication skills with education providers across multiple phases.

Responsibilities

• Collect, audit, analyse and present data for statutory education returns.
• Ensure data quality is maintained and information is accurate and timely.
• Provide support and guidance to schools, academies and other education providers across Herefordshire.
• Collaborate with schools and academies across Herefordshire in a small, collaborative team.

Skills

Data analysis

Stakeholder management

Attention to detail

Communication

Job description

Job Title: Business Intelligence Officer – Business Intelligence & Performance Team

Contract: Permanent

Hours: 37

Salary: HC08 £36,363 - £40,778 per annum

Location: Plough Lane, Hereford based. Flexible

Closing Date: 06/09/2026

The Role

An exciting opportunity has arisen within the Business Intelligence & Performance Team in Education & Commissioning, part of the Children and Young People’s Directorate.

Working closely with schools and academies across Herefordshire, you will play an important role in the collection, auditing, analysis and presentation of data linked to a range of statutory education returns. You will help ensure that data quality is maintained to a consistently high standard and that information provided is accurate, timely and robust. You will also provide a vital support and guidance role to schools, academies and other education providers across the county.

Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.

About You

You will be someone who:

• Brings a positive, enthusiastic approach to their work.
• Has strong attention to detail and an interest in data analysis.
• Has good interpersonal and communication skills and is comfortable working with a range of stakeholders, including education providers across all phases.
• Is keen to learn, develop, and contribute as part of a small, collaborative team.

We Offer

A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £36,363 - £40,778 per annum
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong.

At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together.

Herefordshire is a beautiful, historic county on the Welsh border, one of England’s most rural and unspoilt areas, with vibrant market towns and a strong sense of community.

Our priority is clear: to keep children safe and give them the best start in life. We do this through passionate, dedicated professionals who build strong relationships with children, families, and partners to make a lasting difference.

It’s an exciting time to join us. We’re investing in our people and our relational practice approach, working alongside our improvement partner, Leeds City Council. You’ll be supported by experienced managers, continuous professional development, and a genuine team ethos that values collaboration and care.

If you’re committed to helping children and young people thrive, come and join the journey in Herefordshire - where your work truly matters.

Herefordshire Council Plan

The Council Plan Sets Out How We Will Make Our Contribution To Achieving a Better And More Successful Herefordshire, Please See The Link Below To Find Out More:

Herefordshire Council Plan 2024-2028

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [email protected]

If you’re shortlisted for interview and require any reasonable adjustments, our Children & Young People Recruitment Team will be happy to support you.

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com

Commitments, Covenants and Statutory Obligations

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.