Business Intelligence and Systems Analyst

Senseco Systems Limited; Gillingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading fire and security solutions provider in Gillingham is seeking a talented Business Intelligence Analyst to join their team. This role involves designing and optimising business intelligence solutions for their SimPro CRM platform, delivering actionable insights, and training users. The ideal candidate will have over five years of experience in BI analytics, proficiency in SQL and Power BI, and strong analytical skills. This is an exciting opportunity to make a significant impact while progressing in a supportive environment.

Benefits

Training and development programmes

Support for professional qualifications

Competitive salary

Generous leave allowance

Company pension scheme

Medicash health plan

Wellbeing support

Employee discount scheme

Qualifications

• 5+ years experience in BI analytics, business analysis, or similar roles.
• Proficient in SQL and Power BI for data handling and reporting.
• Strong process mapping ability and problem-solving skills.

Responsibilities

• Develop and optimise Power BI dashboards and reports.
• Understand business needs and define reporting requirements.
• Collaborate with teams to ensure systems support their processes.

Skills

Analytical and problem-solving skills

Attention to detail

Excellent communication

Business acumen

SQL expertise

Power BI proficiency

5+ years in BI analytics

CRM experience

Education

Certification such as Microsoft PL-300

Tools

Power BI

SQL

Job description

Job Description

We are looking for a talented Business Intelligence Analyst to join our team and play a key role in shaping how we use data to drive performance. You will design, develop, and optimise business intelligence solutions for our SimPro CRM platform, ensuring processes are mapped, analysed, and streamlined across a multi-site, multi-business environment. This is a fantastic opportunity to make a tangible impact by delivering actionable insights, improving workflows, and empowering colleagues through training and support.

Responsibilities

• Work with stakeholders to understand business needs and define reporting requirements.
• Develop and optimise Power BI dashboards, datasets, and reports to deliver clear insights.
• Map workflows and document processes across the group.
• Validate data accuracy and consistency across multiple sources.
• Analyse datasets to identify trends, patterns, and anomalies.
• Collaborate with sales, customer service, projects, and engineering teams to ensure systems (especially SimPro) support their processes.
• Translate requirements into functional processes within SimPro, liaising with vendors where needed.
• Identify opportunities for process improvement and automation, adopting integrations where appropriate.
• Provide training and support to users, helping them adopt and effectively use business systems.
• Maintain documentation including process maps, gap analyses, user stories, specifications, and guides.
• Assist with SimPro day-to-day support duties.

Qualifications

• Analytical and problem‑solving skills with strong process mapping ability.
• Accuracy and attention to detail in data handling.
• Excellent communication and stakeholder management skills to collaborate effectively.
• Business acumen with the ability to translate needs into technical solutions.
• SQL expertise for querying and analysis.
• Power BI proficiency including data modelling, DAX, Power Query, and governance.
• 5+ years experience in BI analytics, business analysis, or similar technical roles.
• CRM experience (SimPro highly desirable) and user training background.
• Knowledge of data governance, security, and business process improvement.
• Certification such as Microsoft PL‑300 is desirable but not essential.
• Flexibility to travel across sites, with overnight stays when required.

About Us

We lead the way in providing top tier independent fire and security solutions to protect your people, property and planet. With a name that combines our two of fire/security solutions–Sense, and our commitment to safeguarding our environment Eco, we are a company that lives our values.

First Carbon Neutral certified fire and security company in the UK, we always conduct our business in a way that is environmentally friendly and protects our planet and its resources. We pride ourselves on our dynamic innovative approach, exceptional technical expertise and absolute dedication in providing excellent customer service. We design, install, maintain, and service compliant solutions across a wide range of sectors, including commercial, industrial, education, healthcare, and government. We foster an inclusive, supportive culture where wellbeing, professional growth, and work‑life balance are at the heart of what we dop>

Benefits

• Training and development programmes
• Support for professional qualifications and career progression, including apprenticeships
• A collaborative, inclusive workplace where every voice is valued
• Competitive salary
• Generous leave allowance
• Company pension scheme
• Medicash health plan (supporting everyday healthcare costs and wellbeing)
• Company parking
• Wellbeing support, including access to mental health resources
• Employee discount scheme
• Generous employee referral scheme

If you're looking to grow your career with a forward‑thinking company that makes a real difference, to people's safety and to the planet, we'd love to hear from you!