Business Intelligence Analyst - London, UK

Flight Centre Travel Group; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible/hybrid working model

Discounted travel for family and peers

Career progression

Fun culture with events

Active Hour

Health cash plan

Job summary

Flight Centre Travel Group is seeking a Business Intelligence Analyst to join our London-based analytics team. You will design and deliver advanced dashboards, models and reports using Power BI, Microsoft Fabric, and AI tools, partnering with stakeholders to shape business decisions through data.

You will translate complex datasets into clear insights, develop DAX measures, and query relational data with SQL.

Qualifications

• Bachelor's degree required in information systems, computer science, business or related field.

Responsibilities

• Design, develop, and optimise dashboards and reports using Power BI and Microsoft Fabric.
• Translate complex datasets into actionable insights for strategic decisions.
• Develop and maintain DAX measures, calculations, and data models.
• Use SQL to query and manipulate data in relational databases.
• Leverage AI tools (Copilot, Claude, Claude Code) to improve efficiency and insights.
• Apply prompt engineering to analytics workflows and reporting.
• Collaborate with data engineering to align reporting with data structures.
• Partner with client stakeholders to understand needs and deliver reporting solutions.
• Present findings and data-driven narratives to technical and non-technical audiences.
• Identify trends and risks from large datasets.
• Build relationships across regions and teams.
• Operate independently and manage priorities in a fast-moving environment.
• Support continuous improvement of reporting processes and analytics capabilities.
• Contribute to an inclusive, accessible work environment.

Skills

Power BI development

DAX expressions

SQL querying

Stakeholder communication

Data storytelling

Problem solving

Independent worker

Education

Bachelor's degree in IS/CS/Business

Tools

Microsoft Fabric

Copilot

Claude

Claude Code

Job description

Business Intelligence Analyst - London, UK

Job no: 533012

Brand: Product and Technology

Work type: Full time, Hybrid

Location: London

Categories: Data and Business Intelligence

Are you passionate about turning complex data into meaningful business insights? We're looking for a Business Intelligence Developer/Analyst to join a dedicated client-facing analytics team supporting one of our most strategic corporate travel clients. This role offers the opportunity to work at the cutting edge of Microsoft technologies, including Power BI, Microsoft Fabric, Copilot, and Claude, while partnering directly with stakeholders to shape business decisions through data. You'll join a globally distributed team led from the US, operating in a fast-paced environment where your expertise will have visible impact from day one.

What you'll do

• Design, develop, and optimise advanced dashboards and reports using Power BI and Microsoft Fabric.
• Translate complex datasets into clear, actionable insights that support strategic decision-making.
• Develop and maintain DAX measures, calculations, and data models to support reporting requirements.
• Use SQL to query, manipulate, and manage data within relational databases.
• Leverage AI tools such as Microsoft Copilot, Claude, and Claude Code to improve development efficiency and accelerate insight generation.
• Apply prompt engineering techniques to enhance analytics workflows, reporting, and data interpretation.
• Work closely with data engineering teams to ensure reporting requirements align with underlying data structures.
• Partner directly with client stakeholders to understand business needs and deliver impactful reporting solutions.
• Present findings, recommendations, and data-driven narratives confidently to technical and non-technical audiences.
• Identify trends, opportunities, and risks through detailed analysis of large and complex datasets.
• Build trusted relationships with internal teams and external stakeholders across multiple regions.
• Operate independently while managing priorities and delivering high-quality outcomes in a fast-moving environment.
• Support continuous improvement of reporting processes, data visualisation standards, and analytics capabilities.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

What we're looking for

• Proven experience as a BI Developer, Business Intelligence Analyst, Data Analyst, or similar role.
• Advanced Power BI development experience, including dashboard design, data modelling, and visualisation best practices.
• Strong DAX development capabilities.
• Experience working with Microsoft Fabric.
• Solid SQL skills and experience working with relational databases.
• Experience analysing large, complex, and fast-moving datasets.
• Demonstrated ability to communicate technical concepts to non-technical stakeholders.
• Experience presenting insights and recommendations to clients or senior stakeholders.
• Exposure to AI productivity tools such as Microsoft Copilot, Claude, or Claude Code.
• Understanding of prompt engineering concepts and practical application within analytics environments.
• Strong analytical, problem-solving, and data storytelling skills.
• Ability to work independently and manage stakeholder relationships effectively.
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related discipline.
• Experience within corporate travel or another high-volume data environment is advantageous.
• Consultative client engagement experience is desirable.

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

Our award-winning work perks

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour – an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [e-mail].

Applications close: 29 Oct 2026 GMT Standard Time