Business Insights Manager - Global Private Clients

Howden Group Holdings; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global insurance firm is seeking a Business Insights Manager to drive growth objectives and ensure strategic collaboration. This role involves stakeholder engagement, project management, and contributing to the firm's market strategies. Ideal candidates will have proven experience in relevant sectors, strong communication skills, and the ability to manage multiple priorities in a dynamic environment. A career at Howden offers diverse opportunities and a collaborative culture.

Qualifications

• Proven experience in project or program management.
• Strong stakeholder engagement skills.
• Exposure to business development activities.
• Excellent communication skills for executive audiences.
• Ability to manage multiple priorities.

Responsibilities

• Identify and build relationships with key stakeholders.
• Lead cross-functional initiatives for strategic decision-making.
• Coordinate with data teams to create dashboards.
• Support leadership in setting priorities and defining KPIs.
• Champion new ways of working and embrace data-driven decisions.

Skills

Stakeholder engagement

Project management

Influencing skills

Communication

Analytical skills

Tools

CRM tools

BI tools

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

Global Private Clients was created in 2023 to accelerate the growth of personal lines insurance for the high-net-worth and ultra-high-net-worth market globally. Our clients own complex, high-value assets (e.g., property, art collections, superyachts) across multiple geographies, requiring a sophisticated, relationship-driven approach to growth and client service. We have ambitious targets to expand our footprint and support teams worldwide. Central to our success is the ability to engage stakeholders, generate actionable insights, and drive strategic decision-making. We are seeking a Business Insights Manager to orchestrate these efforts, ensuring collaboration across teams and enabling informed decisions that deliver on our growth objectives.

What you'll do

• Stakeholder Mapping & Engagement: Identify and build relationships with key internal and external stakeholders to foster collaboration and data sharing.
• Influence & Negotiation: Persuade and align diverse teams to share insights and resources that support Private Clients growth objectives.
• Project & Program Management: Lead cross-functional initiatives that enable strategic decision-making and business development.
• Data Strategy & Management (Non-Technical): Coordinate with central data and BI teams to create bespoke dashboards and regular reporting packs.
• Thought Leadership: Contribute to the strategic direction of the practice by providing data-driven perspectives on market trends, client needs, and business performance.
• Strategy & Planning: Support leadership in setting priorities, defining KPIs, and conducting market research to inform growth plans.
• Continuous Improvement: Identify and implement opportunities to enhance data processes, analytics capabilities, and insight delivery.
• Change Management & Adoption: Champion new ways of working, ensuring teams embrace data-driven decision-making and collaboration.
• Risk, Compliance & Governance: Ensure all stakeholder engagement and data-sharing activities comply with regulatory and internal standards.

Who we're looking for

• Proven experience in project or program management, ideally within insurance, financial services, or professional services.
• Strong stakeholder engagement skills, with the ability to influence without formal authority.
• Exposure to business development and strategic planning activities.
• Familiarity with CRM and BI tools as a consumer of insights (not as a builder).
• Excellent communication and storytelling skills for executive audiences.
• Ability to manage multiple priorities and deliver results in a global, matrixed environment.
• Understanding of high-net-worth client needs and insurance market dynamics is desirable.
• Entrepreneurial mindset with a collaborative approach to problem-solving.

Our Culture: People First

Our core values dictate how we live and work. We are a group with independence and people at its heart, and a home for talent with a unique culture: the biggest small company in the world. We are committed to equality, fairness, and respect for all colleagues, candidates, clients, and business partners.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent