Business Development Training and Performance Manager

Arden University; City Of London; Remote; GBP 40,000 - 45,000; Full time

Job summary

An innovative university in the UK seeks a proactive individual for a training and performance management role in the Business Development division. You'll design training frameworks and ensure compliance with high standards while working mainly remotely. Ideal candidates will have experience in Higher Education, strong leadership, and excellent communication skills, with competitive salary and benefits offered.

Benefits

30 days holiday + bank holidays

Aviva pension plan

Private Medical Insurance

Study any Arden course for free

Access to Perkbox benefits

Qualifications

• Proven experience in a training, performance, or compliance role within Higher Education or related sector.
• Strong leadership skills and experience managing cross-functional stakeholders.
• Ability to provide insights and strategic recommendations at leadership level.

Responsibilities

• Design, deliver and evaluate training and performance management.
• Lead on developing training frameworks and oversee performance monitoring.
• Act as a liaison with stakeholders to ensure compliance objectives align with standards.

Skills

Training design

Performance monitoring

Communication skills

Leadership skills

Analytical skills

Analytical skills

Education

Experience in Higher Education

Tools

SITS

Microsoft Excel

Salesforce

Job description

Salary: £40,000 - £45,000 per annum

Employment type: Permanent

Hours per week: 37.5

Reporting into: Director of Business Development

Department: Business Development

Click here to read the full job description and view our excellent benefits here

This role operates primarily on a remote working arrangement that will require little to no travel into various UK sites. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department

You’ll work in our Business Development Department who are a busy and growing team that are vital in helping us hit our fast growth plans. The team's focus in on building new partnerships and opportunities as well as increasing student numbers across our various campuses and schools.

About the Opportunity

You will take ownership of the design, delivery, and evaluation of training and performance management across the Business Development division. This role ensures that both Education Agents and Business Developers operate in line with Arden’s standards of compliance, quality, and performance.

You will lead on developing training frameworks, overseeing performance monitoring systems, driving continuous improvement, and providing feedback and insights to senior leadership.

You will also act as a key liaison with stakeholders, ensuring performance and compliance objectives align with industry standards.

About You

We’re looking for a proactive and strategic individual with a passion for driving performance, improving processes, and delivering impactful training. You’ll be confident working with data, designing training frameworks, and co-ordinating with stakeholders at all levels. If you thrive in a fast-paced environment, enjoy solving complex challenges, and are excited by the opportunity to help shape a growing Business Development function, we’d love to hear from you.

Essential Requirements

• Proven experience in a training, performance, or compliance role within Higher Education or a related sector
• Advanced knowledge of training design, performance monitoring frameworks, and compliance processes
• Strong leadership skills and experience managing cross-functional stakeholders
• Excellent communication, interpersonal, and stakeholder management skills
• Highly developed organisational and analytical skills with the ability to manage complex data sets
• Ability to provide insights and strategic recommendations at leadership level

Desirable Requirements

• Experience working in education markets
• Record of introducing innovative performance and training strategies
• Knowledge of regulatory and compliance frameworks within Higher Education recruitment
• Experience with tools such as SITS, Microsoft Excel, and Salesforce

Why Arden

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Wednesday 5th November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.