Business Development Specialist

Ryan Specialty; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in the United Kingdom is seeking a Business Development Specialist to enhance customer relationships and develop new business. This remote role involves analyzing accounts, generating leads, and collaborating with teams to implement effective sales strategies. Ideal candidates have a Bachelor's degree and significant experience in the insurance field, along with strong communication and negotiation skills.

Qualifications

• 5+ years of experience in related field for Bachelor's degree, or 3 years for Master's degree.
• Understanding of multiple rating platforms through national and regional insurance carriers.
• Retail agency experience preferred.

Responsibilities

• Analyze current customer accounts for opportunities to cross-sell.
• Develop relationships with key decision-makers to deepen engagement.
• Generate leads from lost accounts and networking.
• Maintain accurate records of sales activities.
• Collaborate with marketing to implement sales campaigns.
• Manage a portfolio of lost accounts to win back business.
• Stay updated with industry trends and regulations.
• Review in-force policies for accuracy.
• Regularly follow up with clients to ensure satisfaction.
• Work with underwriters for timely quotes.
• Prepare renewal presentations and bind policies.

Skills

Microsoft Office

Content Development

Outside Sales

External Communications

Account Management

Business Development

Data Entry

Insurance Industry Knowledge

Education

Bachelor’s degree in Risk Management or Business

Master’s Degree in related field

Job description

Position Summary

The Business Development Specialist is responsible for developing new business and retaining current customers by providing them with the best customer service. The role develops and enhances relationships with brokers and agents, coordinates with customers for any ad‑hoc requests and addresses their enquiries. They support the business development team and serve as a backup for Business Development Coordinator as needed.

Location

Remote - United Kingdom

Responsibilities

• Analyze current customer accounts, establishing cross‑sell/account rounding opportunities.
• Develop and maintain relationships with key decision‑makers on existing accounts to deepen client engagement and identify potential referrals.
• Generate new business leads based on lost accounts, industry listings, networking, and referrals.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities.
• Collaborate with marketing and advertising teams to develop and implement effective sales campaigns.
• Manage a portfolio of lost accounts—identifying reasons for the loss and developing strategies to win back business.
• Stay up to date with industry trends and changes in insurance policies and regulations.
• Review in‑force policies for current clients, ensuring forms, endorsements, policy changes, billing, and other data are accurate in our agency management system.
• Follow up with clients regularly to ensure customer satisfaction and identify opportunities for cross‑selling or upselling.
• Work with insurance company underwriters to receive timely and accurate quotes.
• Prepare renewal presentations and bind/reissue policies.

Work Experience and Education

• Bachelor’s degree in Risk Management or Business with 5+ years of experience; or Master’s Degree with 3 years related experience.
• Proven capabilities in marketing‑related duties with an understanding of multiple rating platforms through national and regional insurance carriers.
• Preference is given to applicants with retail agency experience.
• Excellent communication, presentation, and negotiation skills.

Licenses & Certifications

• State P&C and/or surplus line license is required.
• Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM) – a plus.

Skills

• Microsoft Office
• Content Development
• Outside Sales
• External Communications
• Account Management
• Business Development
• Data Entry
• Insurance Industry Knowledge

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. The policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, firing, promotion, transfer, compensation, benefits, training and leaves of absence.