Business Development Manager (XN07)

NHS; Leeds; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a Business Development Manager in Leeds. The role involves developing and delivering a business strategy for the Pathology CSU, enhancing service delivery, and managing strategic relationships with partners. Ideal candidates will possess strong operational management and communication skills, along with experience in the Pathology environment. This position offers the chance to make impactful changes in health services.

Qualifications

• Experience in the Pathology environment.
• Proven track record of operational management.
• Experience in budget planning and management.

Responsibilities

• Provides management support to the CSU in business development.
• Develops and delivers business development strategy.
• Works closely with CSU and external stakeholders.

Skills

Excellent communication skills

Service and process development

Leadership skills

Operational management

Analytical skills

Education

Educated to degree level or equivalent

Management qualification or postgraduate diploma

Job description

Weare looking for an exceptional individual to join the Pathology CSUmanagement team as a Business Development Manager.

Thisrole offers an outstanding opportunity to play a key part in deliveringsustainable and high-quality services for patients and clinicians acrossLeeds and beyond.

ThePathology CSU is going through a time of significant changes with atransition to the Centre for Laboratory Medicine based at St James hospitaland a new regional I.T. system, and further development plans to work moreeffectively with our partners in nearby Trusts.

Thesuccessful candidate must have excellent communication skills and a proventrack record in service and process development within a Pathologyenvironment, as well as leadership skills and the operational grip to supportconsistent delivery of key patient-centred pieces of work.

ThePathology CSU has seen significant changes with technological and scientificadvances in recent months and this provides a great deal of scope forbusiness development as we seek to maximise the benefits of these.

Ifyou would like further information, please contact:

SianGibson - Deputy General Manager - [e-mail]

InterviewPanel: Sian Gibson (Deputy GM), ChloeChadwick (SLM Service Manager), Andy Smith (Blood Sciences Operational Lead)

Shortlistingdate: 21st November 2025

Interviewdate: 28th November 2025

Main duties of the job

Thepost holder provides management support to the CSU providing a key businessdevelopment function within the Pathology CSU. He/she will haveresponsibility for developing and delivering our business developmentstrategy to support the CSUs role as a specialist regional and nationalprovider of Pathology services.

Thepost holder will work closely with members of their CSU as well as the Trustcontracting team and external stakeholders in the strategic development ofthe services provided by the CSU. This will include the development ofrelationships with key internal and external partners.

Thepost holder will ensure the CSU functions as an integral part of the LeedsTeaching Hospitals Trust and that CSU and Trust-wide objectives are achievedsimultaneously.

Devolved responsibility for both payand non-pay budgets in the CSU

Be able if required to takeresponsibility for staff who may work Trust wide across several disciplinesand clinical specialties

Assist in the performance managementof the CSU

Have the ability to line manageadministrative, clerical and secretarial staff within the CSU and takemanagement responsibility for their personal development and performancereview if required

Responsible for the co-ordination ofthe procurement of medical and scientific capital equipment (Via MSEbids)Assist in the operational aspects of major service and capital planning

About us

LeedsTeaching Hospitals NHS Trust is part of the West Yorkshire Association ofAcute Trusts (WYAAT), a collaborative of the NHS hospital trusts from acrossWest Yorkshire and Harrogate working together to provide the best possiblecare for our patients.

Bybringing together the wide range of skills and expertise across WestYorkshire and Harrogate we are working differently, innovating and drivingforward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHSTrust this is your opportunity to be a part of that change.

Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:

Accountable

Empowered

Allour actions and endeavours will be guided and evaluated through this.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

PRINCIPALDUTIES & AREAS OF RESPONSIBILITY

Drives and supports the businessdevelopment agenda of the CSU including assessing and innovating businessopportunities, working with the speciality teams in promoting LTHT Pathologyservices to attract new business, and supporting cost-effective servicedelivery

Actively assists in the developmentand management of the CSU WasteReduction Programme to ensure financial balance involving the analysis ofboth pay and non-pay budgets to identify recurrent savings

Makes judgements involving complexfacts or situations requiring analysis, interpretation and the comparison ofa range of options resulting in differing expert opinions and conflict; e.g.managing clinical risks; agreeing strategies to meet patient access targets,changing working practices

Contributes to the CSUs servicedevelopment and revenue generation agenda by identifying and assessingstrategic options e.g. new service recipients, service redesign; capacity anddemand management; financial planning and quality improvement. Presents proposalsto the Service Manager or General Manager to input to the broader strategicdebate within the Trust. Understands the whole systems impact liaising withexternal partners as appropriate

Leads the development, monitoringand delivery of business and service plans and processes towards Trust andNational policies and targets

Manages the integration of avariety of resources to deliver targets/patient pathways the majority ofwhich are ongoing

Assists in the development of andmonitors activity plans for the CSU, making adjustments as necessary

Leads the development of businesscases whether for changes to service, new equipment or new posts which impactacross the whole organisation

Participates in the CSU involvementof patients and representative groups in service planning and development.

Works in partnership with CSUcolleagues and other CSU Teams and external agencies to ensure high qualitypatient care is delivered within Trust frameworks the Trusts short to mediumterm objectives are delivered

Leads and motivates staff in thedelivery of quality patient care across complex clinical and businessenvironments and services

Identifies and leads projects tomodernise and improve service delivery and patient access

Participates appropriately in theinvestigation of complaints

On behalf of the General Manager,leads specific project work within the CSU and on cross-CSU issues

Assist with policy developmentacross the organisation relevant to local area e.g. MAJAX, Winter Plan,National Service Frameworks

Ensures the local implementation ofTrust policies and procedures e.g. People and Corporate Governance, Healthand Safety

Develops and monitors ServiceLevel Agreements and devises prices for services provided to the CSUscustomers (internal and external) Support the Service Manager in managingtheir budgets to ensure the efficient and effective use of such resources andthe achievement of all financial targetsHas the capability to provide leadership to any staff they mayline-manage, to ensure appropriate arrangements are in place to setobjectives, monitor performance, agree and review development needs andensure staff understand and can achieve the required results.

Assists in disciplinary andgrievance matters

Identifies information needs of theCSU and ensures the accuracy and use of information related to patientprocesses

Produces reports and proposals,including spreadsheets, some of which are complex and involve bids foradditional funding from Commissioners

Supports the Service Manager orGeneral Manager in the interface with commissioners

Contributes to Trust wideactivities taking a lead responsibility for selected pieces of work

Responsible for co-ordinating theprocurement of medical and scientific capital equipment via the Trusts MSEprocess

Undertakes audit work to facilitateservice improvement and collates and presents research results

Plans a broad range of activitieswith customers and potential customers that involves formulation of planswhich require on-going review and adjustment

Contribute to bid/no biddecisions to lead the Trusts response to ITTs

Analyse current services toidentify service improvement opportunities, potential cost savings (includingthe re-evaluation of sendaways), client retention strategies and potential toextend the CSUs test repertoire and/or the current client base.

In conjunction with the ServiceManager to develop, implement and update the business development strategyfor their specialty area/s within Pathology, to include income targets andpromote the current test repertoire to deliver revenue generation

CoreKnowledge and Understanding for the post:

Demonstrates and understanding ofboth the NHS culture and of the culture of different health professionalgroups

Sound understanding of the NHSmodernisation agenda to include priorities from the Department of Health,Monitor, Healthcare Commission, National, Local and Trust Targets.

Work within the Trusts StandingOrders and Standing Financial Instructions and Clinical Governancearrangements.

Work within the Trusts Capital andCorporate Planning procedures.

Understanding and experience ofeffective information analysis, data interpretation and presentation, andsoftware applications essential for communicating business, finance andworkforce plans.

Good sound knowledge andunderstanding of writing comprehensive business cases

Work within the Trusts HR guidanceand toolkits for HR processes to include workforce planning, recruitment andselection, honorary contracts

Understanding of Trust Policy andProcedure, e.g. HR/Risk Management/Clinical Governance

Understanding of Commissioning,contracting and service agreements

Understanding of management andoperational arrangements in the Trust

Behavioursand Skills:

Ability to work under significantand sustained pressure and to highly demanding and often conflictingtimescales.

Ability to maintain systems forkeeping abreast of changes in the NHS and their impact on the CSU

Commitment to team working with theability to take personal responsibility for difficult decision making.

Ability to monitor, maintain andimprove service delivery

Awareness of strategic directionand ensure local business plans to take account of the overall direction ofthe Trust

Ability to communicate and networkeffectively, negotiate and influence others taking into account themulti-professional and organisational cultures.

Highly developed communicationskills to enable the development of workforce and capacity planning andensure that departmental business plans and continually changing serviceplans and schedules are updated to meet service needs

Ability to produce a range ofdocuments to varying audiences, both internal and external to the Trust someof which is of a confidential, sensitive or contentious nature

Possess change management skills toinclude service reconfiguration

Ability to establish processes andsystems within the Directorate to develop and monitor financial and businessplans across specialist services working collaboratively with other CSUs engaging co-ordinated support withContracts, Finance and Transport colleagues where appropriate

Ability to work collaborativelywith the wider NHS community in the region and other significant stakeholdersrelevant to Pathology business delivery

Educated to degree level orequivalent professional qualification

Evidence of commitment tocontinuing professional development, including a management qualification orpost graduate diploma

Experience of middle managementlevel

Experience of working within aPathology environment

Evidence of successful operationalmanagement in a multi-professional environment

Experience of day-to-day peoplemanagement and ability to develop others

Experience of budget planning andmanagement

Experience in devising anddelivering business plans and strategies

Ability to proactively innovatepotential revenue streams, devising pricing strategies / mechanisms andservice level agreements.

Operational planning andimplementation

Understanding of the NHSmodernisation agenda

Demonstrates strong analyticalskills, literacy and numeracy

Negotiation and influencing skillsand diplomacy

Ability to communicate in a complexservice

Evidence of developing effectiveworking relationships within and beyond employing organisation

Effective team leader and teamplayer

Person Specification

Qualifications

• Educated to degree level or equivalent professional qualification
• Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma
• Career progression through continuing professional development.
• Willingness to undertake training and development as identified through the PDP process
• Masters level in a related field

Skills & behaviours

• Management of complex budget
• Operational planning and implementation including strategic planning and options appraisal, and change management
• Demonstrates strong analytical skills, literacy and numeracy
• Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change
• Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.
• Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU
• Commitment to team working with the ability to take personal responsibility for difficult decision making
• Ability to monitor, maintain and improve service delivery
• Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust
• Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures
• Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature
• Possess change management skills to include service reconfiguration
• Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSU
• Negotiation and influencing skills and diplomacy
• Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation

Additional Requirements

• Change management skills including service reconfiguration
• Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
• Understanding and experience of information analysis essential for communicating business, finance and workforce plans
• Able to develop effective working partnership skills within and beyond employing organisation
• Presentation skills using a variety of options and software packages.
• Manage clinical and business risks developing action plans to improve performance.
• Ability to manage teams based on different sites across the organisation

Experience

• Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups
• Sound understanding of the NHS modernisation agenda to include priorities from, National, Local and Trust Targets
• Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements
• Work within the Trusts Capital and Corporate Planning procedures
• Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans
• Good sound knowledge and understanding of writing comprehensive business cases
• Ability to proactively innovate potential revenue streams, devising pricing strategies / mechanisms and service level agreements.
• Experience in devising and delivering business plans and strategies
• Work within the Trusts HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts
• Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance
• Understanding of management and operational arrangements in the Trust
• Knowledge of the working of the NHS and wider healthcare system within England
• Workforce and capacity planning and developing business cases
• Experience of working in a Pathology environment
• Day-to-day people management including appraisal and objective setting, recruitment and retention
• NHS managment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.