Business Development Manager

Vindis Group; Tandridge; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading automotive company in the UK is seeking an Area Business Development Manager to drive sales growth and enhance customer relationships. The ideal candidate will demonstrate strong sales strategy skills, manage key stakeholder relationships, and possess a deep understanding of customer service excellence. This role offers opportunities for leadership development and access to training resources.

Benefits

Employee Car Scheme

Life Assurance policy

24/7 Employee Assistance Programme

Qualifications

• Proven experience in a B2B or automotive environment.
• High degree of IT literacy.
• Ability to engage with diverse stakeholders.

Responsibilities

• Develop and execute a sales strategy for mechanical customers.
• Achieve target KPIs and revenue objectives.
• Identify and secure new customer accounts.
• Manage relationships with all customers and provide excellent service.

Skills

Customer service excellence

Sales strategy development

Stakeholder management

Business financial awareness

Team leadership

Tools

Sales software

Market data analysis tools

Job description

Overview

The Vindis Group is seeking to appoint an Area Business Development Manager to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.

Responsibilities

• Provide and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base.
• Achieve target KPIs and revenue objectives in your territory for key mechanical customers.
• Identify, secure and develop new customer accounts within the territory.
• Ensure marketing initiatives are embedded and supported and monitor the success of targeted customer sets, promotions and campaigns.
• Present and report on sales and marketing activity v performance.
• Utilise internal and external market data to develop an understanding of potential sales opportunities within the customer base and territory.
• Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the features and benefits of the TPS product range, especially the genuine vs non-genuine aspect, and are adequately trained to overcome sales objections.
• Effectively manage your time to maximise opportunities from customer visits.
• Work with TPS Centre colleagues to leverage customer set visits and call objectives.
• Stakeholder Management: Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations.
• Manage and maximise the support from the business investor partner and TPS investors to support your targets and objectives.
• Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans.
• Customer Experience: Manage and maintain relationships with all customers.
• Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business.
• An ability to effectively engage and communicate with a diverse range of stakeholders.
• Proven experience of creating strategies and managing activities to grow and develop business.
• A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity.
• Experience of managing national campaigns and activities.
• A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment.
• A thorough understanding of the core processes necessary to deliver centre excellence in a specified area.
• Possess a high degree of IT literacy.

Benefits

• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• A Life Assurance policy, at no cost to yourself.
• 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.

Note: The Vindis Group is an equal opportunity employer and is committed to providing a diverse and inclusive workforce.