Business Development Manager

Carnival Corporation & plc; Southampton; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Annual bonus

Employee discounts (cruising)

Private medical insurance

Pension scheme

Life assurance

Discounted retail and leisure

Onsite restaurant

Job summary

Carnival UK is seeking an experienced Account Manager to manage a portfolio of key strategic travel agency partners across Seabourn Europe and Holland America Line UK & Ireland. You will build strong commercial relationships and deliver targeted account plans to drive growth.

You'll analyse sales performance, negotiate opportunities and support marketing activity. The role offers a hybrid model with up to two days from home and requires 5–7 years in sales/account management, with travel or

Qualifications

• Experience in sales, business development or account management.
• Experience analysing sales performance and data, negotiating opportunities.
• 5–7 years of relevant experience preferred, with travel/cruise industry desirable.
• Second European language advantageous but not essential.

Responsibilities

• Manage an assigned portfolio of key strategic travel agency partners across Seabourn Europe and Holland America Line UK & Ireland.
• Develop and deliver commercial account plans, monitor weekly trading performance and identify opportunities to drive business growth.
• Review partner marketing activity and support distribution and promotion of both brands.
• Conduct account meetings, deliver training webinars and support conferences and travel agent familiarisation trips.
• Administer co-op marketing budgets for key accounts in line with directions from managers.

Skills

Sales experience

Account management

Commercial analysis

Negotiation

Stakeholder management

Multitasking

Job description

Job Description

Your accountabilities will include:

• Manage an assigned portfolio of key strategic travel agency partners across Seabourn Europe and Holland America Line UK & Ireland, building and maintaining strong commercial relationships.
• Develop and deliver commercial account plans, monitor weekly trading performance and identify opportunities to drive business growth.
• Review partner marketing activity, support the distribution and promotion of both brands and create incentives and engagement initiatives.
• Conduct account meetings, deliver training webinars and support conferences, events and travel agent familiarisation trips.
• Responsibility for the management and administration of assigned co-op marketing budgets for individual key accounts and trade partners, in line with direction from line managers and operational instructions.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.

Requirements

• Previous sales, business development or account management experience, including managing strategic or commercial accounts.
• Experience analysing sales performance and commercial data, negotiating commercial opportunities and reviewing marketing plans and promotional activity.
• Approximately 5 to 7 years of relevant experience preferred, with travel or cruise industry experience desirable and transferable commercial experience also considered.
• A second European language would be advantageous but is not essential, with German particularly beneficial and Spanish, Dutch or another European language also desirable.

About You

• Build excellent relationships and demonstrate strong stakeholder management ability.
• Are highly organised, manage multiple priorities effectively and work successfully across multiple teams and reporting relationships.
• Communicate and present confidently, with a creative approach to events, incentives and trade engagement activity.
• Are adaptable, flexible and comfortable working in a fast-paced, changing commercial environment.

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.