Business Development Manager

Group 1 Automotive; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive group in the United Kingdom seeks a Business Development Manager to drive sales for local business clients. In this role, you will develop integrated sales solutions, ensuring exceptional customer service while complying with regulations. Ideal candidates will have a background in sales or customer service, strong organizational skills, and a valid UK driving license. The company offers extensive benefits including annual leave, retail discounts, and flexible working options.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new/used cars

Company pension scheme

Flexible working options

Healthcare access

Paid volunteer days

Training and development opportunities

Qualifications

• Previous experience in a sales or customer service role.
• Ability to deliver customer service with enthusiasm.
• Strong organizational skills and attention to detail.
• Exceptional listening and communication skills.

Responsibilities

• Develop sales and aftersales solutions for local business clients.
• Prospect and develop business customers to maximize retention.
• Represent the company professionally for high customer satisfaction.
• Comply with FCA regulations regarding finance and general insurance.

Skills

Sales experience

Customer service orientation

Organizational skills

Communication skills

Driving license

Job description

Business Development Manager – Volkswagen Swindon

Fun, exciting, rewarding work. Join us for the ride

Working with world‑class brands as a Local Business Development Manager you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Develop integrated sales and aftersales solutions for the local business clients, maximising the business potential within the area of responsibility and ensuring each customer receives excellent customer service.
• Prospect and develop business customers in order to achieve maximum business customer retention.
• Represent the company in a professional manner and to achieve high levels of customer satisfaction.
• Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
• Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
• Ability to deliver first‑class customer service with energy and enthusiasm.
• A genuine interest in helping customers and contributing to the team’s success.
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.
• Exceptional listening and communication skills, focused on understanding customer needs.
• Must hold a valid UK driving licence.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.