Business Development Manager

Capita plc; City of Westminster; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading outsourcing company is seeking a Business Development Manager to drive growth in public services. This home-based role involves identifying and securing new business opportunities, managing sales pipelines, and collaborating with teams across Fire and Rescue Services. The ideal candidate is commercially savvy with sales experience and proficiency in Salesforce. A competitive salary and benefits package is offered.

Benefits

Competitive salary and commission structure

23 days holiday (rising to 27)

Paid volunteer day

Company pension and life assurance

Access to Employee Network Groups

Flexible working arrangements

Qualifications

• Experienced in managing a sales pipeline with accurate forecasting.
• Ability to use data in sales decisions.
• Commercially astute with strong relationship-building skills.

Responsibilities

• Meet and exceed revenue targets for CPS transactional business.
• Develop strategies for new business in defined sectors.
• Generate and qualify leads through multi-channel sales.

Skills

Sales pipeline management

Data-driven decision making

Building trusted partnerships

Commercial acumen

Best practices in business development

Tools

Salesforce

Job description

Join our Growth team as a Business Development Manager, where you’ll play a pivotal role in driving Capita Public Service forward. You’ll be responsible for identifying, nurturing and securing new business opportunities that deliver year-on-year profitable growth. Collaborating across Capita Public Services (CPS) Client Groups, you’ll maximise opportunities by championing our propositions and unlocking potential across Fire and Rescue and Blue Light Services.

This is a home-based role with occasional travel to Moreton-in-Marsh for team meetings and collaboration.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing

• meeting and exceeding revenue and margin targets for CPS transactional business, contributing to year‑on‑year growth
• informing sector planning and target setting through market scanning and customer insight
• developing winning strategies to open and close new business within defined sectors and plans
• identifying and prioritising new target markets and customers using research and competitor analysis
• generating and qualifying leads through multi‑channel sales activity and impactful first contact
• collaborating across CPS teams to ensure smooth transition of new business into account management

What we’re looking for

Essential:

• experienced in managing a sales pipeline, forecasting accurately and tracking performance against targets
• experienced in using data and insight to inform sales decisions and apply best practice disciplinesable to build trusted partnerships and engage confidently with customers across multiple agencies
• commercially astute with the ability to prioritise, qualify leads and structure business service offerings
• champions best practice in business development, including account planning, pipeline management, reporting and risk control – ideally a Salesforce super‑user

Desirable:

• experience selling into Fire and Rescue and Blue Light Services is highly advantageous, though not essential – enthusiasm to engage with these sectors is key

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Our Growth Function is one of Capita’s central functions and is redesigning how we do business, improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing.

What’s in it for you?

• offers a competitive salary, which will be discussed during the initial screening stage, as well as a competitive on‑target commission structure, rewarding your success in driving new business and growth
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• flexible, home‑based working with occasional travel to Moreton‑in‑Marsh for team collaboration
• opportunity to step into a high‑impact role within the Growth team, driving strategic business development across Fire and Rescue and Blue Light Services

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented, forward‑thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth – offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal‑opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team – [e-mail]. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

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