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Mandarin Oriental is looking for a Business Development Manager to join our team at the London Corporate Office.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
About You
- You are a Travel Product Professional with 7-10+ years of experience and have successfully defined and delivered Supply-focused execution plans with tangible results.
- You have a passion for Travel and/or the Vacation Rental sector and are looking for your next role.
- You relish the opportunity to impact the global expansion of a company and work collaboratively at all levels.
- Your experience will have made you familiar with the demands of an early stage business and you take a practical approach to delivering value and results.
Responsibilities: Functional Leadership
- Lead the Commercial Product (Supply) acquisition, growth and management
- Develop, plan and execute the Commercial Product plan that underpins our business strategy, goals and ambition of global scale
- Identify new product opportunities worldwide based on key metrics and statistics
- Prospect, target, manage and expand a pipeline and portfolio to achieve business targets
- Negotiate and close deals to grow revenue, manage product margin and add value for all parties
- Account manage the relationships with partners, including regular business reviews, feedback and strategic planning
- Watch and analyse trends, markets and competition and derive insights appropriate for a U/HNW clientele
- Enhance functional processes including legal review and accounting compliance, and adhere to regulatory standards
- Work collaboratively across the business and make business decisions that are researched, analysed, planned and commercially and financially sound
- Act as an ambassador and role model for the business, both internally and externally
- Project-manage execution in a structured, performance-driven and timely manner, and communicate across the business
- Contribute to strategic planning and setting of Company budget and forecast
- Control, track and report on functional performance versus growth budget and forecast
- Define, manage and communicate KPIs to assess and drive functional performance
- Hire new team members when required
Requirements
- Proven successful experience and expertise of 7-10+ years as a manager of Commercial Product or Purchasing in the Travel industry or Vacation Rental industry specifically
- An established network of industry contacts
- Exemplary negotiation skills and excellent interpersonal skills with the ability to eloquently convey business propositions
- Senior level business acumen and concise communication skills are essential in this role, including delivering an agenda at senior level
- Analytical and problem-solving skills, with a practical numbers-oriented mind
- Demonstrated performance in advanced planning and measured execution
- A close eye for details is a necessity for reviewing and approving contracts as well as properties
- Adept at successfully mitigating risks and capturing opportunities by planning ahead
- A positive mindset and forward-thinking attitude; a believer in our mission and execution plan
- True team player with excellent relationship building skills
- Ability to travel internationally regularly
- BSc/BA, MBA or other relevant graduate degree is a plus
Our Commitment to You
- Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay: When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans: When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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