Business Development Manager

FirstPort Ltd; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Private medical insurance

Pension contributions

Life assurance

Gym membership discounts

Job summary

FirstPort Ltd in the UK is seeking a seasoned Business Development Manager to drive regional growth in residential property management. You will identify opportunities, build trusted relationships and deliver tailored solutions to an evolving client base.

This permanent role offers a competitive salary, car allowance and benefits, with a 35-hour week from 9am to 5pm, plus opportunities for professional training and progression in a forward‑looking organisation shaping the future of UK property

Qualifications

• Minimum of five years' senior-level experience in residential property management.
• Proven track record of meeting or exceeding business development and sales targets.
• Excellent communication, negotiation and presentation skills.
• Strong understanding of RMCs, RTMs and developer requirements.
• Proficient in Microsoft Office and CRM systems; experience with marketing automation is desirable.

Responsibilities

• Develop and maintain relationships with new and existing clients to drive growth.
• Deliver the regional business development strategy and increase FirstPort's presence and market share.
• Lead tender activity and coordinate high-quality submissions across internal teams.
• Identify and secure new opportunities to strengthen the regional market position.
• Represent the business at key industry events, networking forums and conferences.
• Collaborate with Operations and Account Management on proposals and presentations.
• Generate leads through a network of property industry contacts including RMCs and RTMs.
• Deliver tailored pitches and presentations aligned to client needs.
• Build long-term client relationships to support retention and future growth.

Skills

Business development

Residential property management

Negotiation

Presentations

Client relationship management

CRM systems

Marketing automation

Education

TPI Level 3 qualification or above

Job description

Salary: A competitive salary, car allowance and benefits package, inclusive of BDM bonus/commission Contract: Permanent Hours: Monday to Friday - 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Manager, you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

Leadership principles

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact As a Business Development Manager, you will be at the forefront of our growth strategy. This high-profile, strategic role involves identifying new opportunities, building trusted relationships, and delivering bespoke solutions to an evolving client base.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients to drive sustainable business growth.
• Deliver the regional business development strategy, increasing FirstPort's presence and market share.
• Build and manage a strong regional sales pipeline by proactively identifying new and expansion opportunities.
• Lead all aspects of tender activity, including the preparation and coordination of high-quality tender submissions across internal teams.
• Identify and secure new business opportunities to strengthen the company's regional market position.
• Conduct ongoing market and competitor research to inform strategy and identify emerging opportunities.
• Represent the business at key industry events, networking forums and conferences.
• Work collaboratively with Operations and Account Management teams to deliver compelling presentations and proposals.
• Generate leads through a strong network of property industry contacts, including RMCs, RTMs and other resident-led management organisations.
• Deliver confident, tailored pitches and presentations aligned to client needs.
• Build long-term client relationships to support retention, repeat business and future growth.
• Work in partnership with the Regional Director to ensure alignment with wider business objectives.
• Support seamless client onboarding by collaborating closely with internal stakeholders.
• Achieve stretching sales targets and contribute to wider strategic growth initiatives.

Required Skills & Qualifications

• Proven experience in a business development role within residential property management.
• Strong understanding of the residential property sector, including market trends, customer needs and commercial drivers.
• Demonstrable knowledge of RMCs, RTMs and developer requirements.
• Excellent communication, negotiation and presentation skills, with the ability to influence stakeholders at all levels.
• Strong relationship-building skills with a client-focused approach.
• Strategic mindset with strong commercial awareness and analytical capability.
• Proficient in Microsoft Office and CRM systems; experience with marketing automation tools is desirable.
• Minimum of five years' senior-level experience within residential property management.
• TPI Level 3 qualification or above (preferred).
• Proven track record of meeting or exceeding business development and sales targets.

What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK.