Business Development Executive

The Big Phone Store; Wolverhampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading refurbished tech company in Wolverhampton seeks a Business Development Executive to engage clients and promote sustainable tech solutions. The role involves outreach, relationship building, and utilizing CRM systems to manage leads. Ideal candidates are communicative, organized, and eager to learn in a supportive environment. This full-time role offers a competitive salary and numerous employee benefits, emphasizing both personal and professional growth.

Benefits

Up to 28 days paid holiday

Birthday off after year 2

Private pension scheme

Staff discounts on tech

Free onsite parking

Qualifications

• Driven, personable, and eager to learn.
• Comfortable reaching out to leads and making follow-ups.
• Reliable and self-motivated in a full-time onsite role.

Responsibilities

• Reaching out to businesses and individuals by phone and email.
• Following up on leads, quotes, and enquiries.
• Using our CRM system to manage pipelines.

Skills

Confident communicator

Organised

Curious about tech

Proactive

Tools

CRM systems

Basic reporting tools

Job description

Business Development Executive

Wolverhampton | Full Time

£25,000 – £30,000 (DOE + performance bonus)

About Us

We’re The Big Phone Store, one of the UK’s fastest-growing refurbished tech and recycling companies. Since 1999, we’ve been on a mission to make refurbished tech the smarter, greener, and more affordable choice for everyone. From mobile phones and parts to full electrical recycling, we help businesses and individuals save money and reduce waste.

The Role

It’s about starting conversations, building trust, and helping people see the real value of refurbished tech and recycling. You’ll be reaching out to new leads and existing contacts, chatting to businesses, schools, and organisations who could benefit from our services. Sometimes you’ll introduce our recycling solutions; other times you’ll help someone find the right refurbished devices for their needs.

What You’ll Be Doing

• Reaching out to businesses and individuals by phone and email (both cold and warm leads).
• Following up on leads, quotes, and enquiries, building long-term relationships.
• Using our CRM system to manage pipelines and track follow-ups.
• Talking confidently about our services (repairs, recycling, refurbished tech, and parts).
• Sharing customer feedback and insights with the marketing team.

What We’re Looking For

If you’re driven, personable, and eager to learn, we’d love to hear from you.

• Confident communicator who enjoys talking to people.
• Organised and able to stay on top of leads and follow-ups.
• Curious and open to learning about tech and recycling (training provided).
• Reliable, proactive, and self-motivated in a full-time onsite role.
• Comfortable using (or keen to learn) CRM systems and basic reporting tools.

Bonus points for:

• Previous experience in sales, business development, or customer service.
• An interest in sustainability or the circular economy.

Why You’ll Love It Here

At The Big Phone Store, we don’t expect perfection, we value potential. We’ve built a culture full of people who started out just like you: unsure, curious, and ready to grow. If you care about what you do, own your mistakes, and want to get better every day, you’ll fit right in. You’ll have the chance to make a genuine impact, learn from supportive mentors, and be part of a team that’s passionate about doing good business and doing good for the planet. This job is ideal for individuals who enjoy interacting with people, fostering relationships, and being part of a team with a clear purpose.

Perks & Benefits

• Permanent, full-time position in a recession-proof industry.
• Up to 28 days paid holiday.
• Birthday off (after year 2, no annual leave used).
• Extra day of annual leave every year from year 2.
• Staff discounts on tech.
• Private pension scheme.
• Salary sacrifice schemes.
• Free onsite parking.
• Team socials and days out.
• Equal opportunities employer (est. 1999).

Take a shot. Apply today and join The Big Phone Store. Where sustainability meets opportunity.