Business Development Executive

CJS Recruitment Limited; England; On-site; GBP 25,000; Full time

Job summary

A leading specialist cleaning service provider in the United Kingdom is seeking a Business Development Executive to manage sales traffic and build client relationships. This role involves handling inquiries, making outbound calls, and pursuing new business opportunities. Candidates must have experience in business development and excellent communication skills. The position also offers a competitive salary, comprehensive training, and opportunities for advancement.

Benefits

Competitive salary and commission structure

Comprehensive training and development opportunities

Pension

Paid holidays

Medical Cash plan

Employee Assistance Program

Qualifications

• Experience in a business development or sales role is essential.
• Willingness to work shift hours is required.
• Proven ability to work independently and as part of a team.

Responsibilities

• Handle inbound calls, emails, and live chat from clients.
• Make outbound calls to prospective clients.
• Identify and pursue new business opportunities.
• Build and maintain strong client relationships.
• Achieve and exceed sales targets.

Skills

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Proficiency in Microsoft Office Suite

Proven experience in a business development or sales role

Tools

CRM system BigChange/Job Watch

Job description

Business Development Executive

Salary: 25,000 - 35,000 (opportunity to earn an additional 20,000)

Role Overview

CJS are looking for a Business Development Executive to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors. The organisation prides itself on delivering exceptional service in challenging environments, including but not limited to biohazard cleanup, oil spill response & mould remediation. The Business Development Executive will be responsible for managing all inbound sales traffic to the business as well as undertaking outbound calls, identifying new business opportunities, and building strong relationships with clients. This role requires excellent communication skills, a proactive approach, and a passion for sales and customer service. The organisation is an emergency response business and as such does require the Sales team to work on a rota basis to cover evenings and weekends.

Key Responsibilities

• Handle inbound calls, emails and live chat from potential and existing clients, providing information about our services and addressing inquiries.
• Make outbound calls to prospective clients to introduce our services and generate new business leads.
• Identify and pursue new business opportunities through market research and networking.
• Contact potential new clients using phone and email to gauge interest and plan meetings.
• Preparing client presentations and materials, including PowerPoint and sales displays.
• Negotiating business terms with new and existing clients using phone, email and in-person meetings.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with the sales and marketing teams to develop and implement effective strategies for business growth.
• Achieve and exceed sales targets and performance metrics.
• Maintain accurate records of client interactions and sales activities in the CRM system.
• Stay up-to-date with industry trends and competitor activities.

Essential Knowledge, Skills and Experience Required

• Proven experience in a business development or sales role, preferably within the specialist or commercial cleaning industry.
• Excellent communication and interpersonal skills.
• Must be willing to work shift work.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Knowledge of CRM system BigChange/Job Watch would be beneficial.
• Proficiency Microsoft Office Suite.
• A proactive and results-oriented mindset.

What We Offer

• Competitive salary and commission structure.
• Comprehensive training and development opportunities.
• A supportive and collaborative work environment.
• Opportunities for career advancement within the company.
• Pension, paid holiday, Medical Cash plan, EAP.

If you are passionate about sales and customer service and want to make a difference in the specialist cleaning industry, we would love to hear from you!