Business Continuity Manager

Virgin Media Business Ireland; Bradford; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Pension contribution

Life assurance & income protection

Employee discounts

Electric car scheme

Volunteer leave

Job summary

LibertyBlume, a Liberty Global company, is seeking a Business Continuity Manager in Bradford (BD4) on a permanent basis. This hybrid role develops and improves our BCM framework aligned to ISO 22301, including BIAs, recovery planning, testing and assurance.

You will embed BC within our ISO management system and work with incident management, cyber response, disaster recovery, and risk teams to ensure resilience across critical services and third‑party dependencies.

Qualifications

• A relevant degree or equivalent professional experience within business continuity, operational resilience, risk management or a related field.

Responsibilities

• Lead the development and continuous improvement of BCMS, aligned to ISO 22301 and resilience best practice.
• Embed BC into the wider ISO management system (ISO 45001, ISO 27001).
• Lead BIAs across the organisation and identify critical activities and recovery priorities.
• Develop and maintain recovery plans covering services, technology and suppliers.
• Design and lead testing and exercising programmes (tabletop, scenarios).
• Collaborate with incident management, cyber response, disaster recovery, crisis communications, supplier assurance and risk teams.
• Monitor and manage BC risks, actions and risk indicators in risk registers.
• Assess third‑party resilience and disaster recovery commitments to support operations.
• Build resilience awareness via training and guidance for teams.

Skills

Business continuity

Operational resilience

ISO 22301

BIA

Disaster recovery

Stakeholder management

Incident response

Risk assessment

Education

Relevant degree or equivalent professional experience

Tools

GRC platforms

ISO management systems

Job description

We’re looking for a Business Continuity Manager to join our team in Bradford (BD4) on a permanent basis. This hybrid role offers the flexibility of 2 days in the office. As our Business Continuity Manager, you’ll play a key role in strengthening Liberty Blume’s resilience and ensuring we’re ready to respond when disruption occurs. Sitting within our Governance, Risk & Compliance function, you’ll lead the development and continuous improvement of our business continuity and operational resilience framework, covering everything from impact analysis and continuity planning to testing and improvement. You’ll work across critical services, technology, suppliers, facilities and support functions, embedding ISO 22301-aligned best practice, identifying and mitigating continuity risks, and providing practical advice and assurance to senior stakeholders.

What will you be doing? Lead the development and continuous improvement of Liberty Blume’s Business Continuity Management System (BCMS), framework, policies and standards, aligned to ISO 22301 and operational resilience best practice. Embed business continuity into our wider ISO management system, working alongside frameworks including ISO 45001 for health & safety and ISO 27001 for information security. Lead Business Impact Analyses (BIAs) across the organisation, identifying critical activities, dependencies, minimum service levels, recovery objectives and priorities. Develop and maintain practical business continuity and recovery plans covering critical services, technology, locations, people and third‑party suppliers. Design and lead testing and exercising programmes, including tabletop exercises and scenario simulations, turning lessons learned into clear improvement actions. Work closely with teams across incident management, cyber response, disaster recovery, crisis communications, supplier assurance and enterprise risk to ensure a joined‑up approach to resilience. Monitor and manage business continuity risks, issues, actions and key risk indicators, ensuring these are appropriately reflected within risk registers. Assess supplier and technology resilience, ensuring third‑party recovery capabilities and disaster recovery commitments support our operational needs. Build resilience awareness across the business through engaging training, guidance and support, helping teams understand their responsibilities and confidently apply continuity plans when needed. Keep our approach current by monitoring changes across business operations, emerging risks, client requirements, regulatory expectations and industry best practice.

We tend to look for people with:

• Essential: A relevant degree or equivalent professional experience within business continuity, operational resilience, risk management or a related field.
• Proven experience developing, implementing or managing business continuity, disaster recovery and/or operational resilience frameworks.
• Strong knowledge of ISO 22301, Business Impact Analysis (BIA), recovery planning, testing and exercising, incident response and lessons-learned processes.
• Experience partnering with stakeholders across technology, operations, facilities, HR, legal, communications, procurement and senior leadership.
• Strong analytical and risk assessment skills, with the ability to identify critical vulnerabilities and dependencies and translate these into practical improvement actions.
• Excellent communication skills, with experience producing clear continuity plans, governance materials, action plans and senior‑level reporting.
• Highly organised and collaborative, with the ability to manage multiple priorities in a fast‑paced, evolving environment.
• Desirable: A recognised professional qualification such as ISO 22301 Lead Implementer, ISO 22301 Lead Auditor, or an equivalent business continuity or resilience certification.
• Experience working within a technology, SaaS, managed services, outsourcing, financial services or business process outsourcing environment.
• Knowledge of wider risk and assurance frameworks, including ISO 31000, ISO 27001, IT disaster recovery and third‑party risk management.
• Experience supporting ISO certification, internal or external audits, management reviews or wider assurance activities.
• Experience using GRC platforms to manage continuity plans, evidence, actions and reporting.

What’s in it for you?

• Competitive salary 25 days annual leave + buy up to 5 days Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
• Matched pension contribution up to 10%
• Life assurance & income protection
• Exclusive Virgin Media O2 products, employee discounts and cashback offers on thousands of brands
• Access to electric car scheme
• 24 hours paid volunteering leave

Who we are:

LibertyBlume a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates.

We’re eager to hear from you, no matter your background.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can.

Continued success depends on it!

We’re on a mission to redefine global business services with our tech-enabled solutions, that deliver efficiency, scale and value for our customers. With over 20 years of experience, our team of passionate specialists have perfected an approach that deals with the demands of today and the markets of the future, so our customers stay one step ahead and unlock the freedom to grow.