Business Change Project Manager

-; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent digital media company in Leeds is seeking an experienced Business Change Project Manager to ensure readiness for their new streaming platform launch. The role requires collaboration with cross-functional teams to drive business change efficiently. Ideal candidates will have a track record in managing digital or streaming platforms and strong stakeholder management skills. This position offers a competitive salary and a hybrid working model.

Benefits

Private medical insurance

Free Virtual GP access

Discounted Gym memberships

Pension

Life Assurance

Income Protection

Holiday Purchase

Qualifications

• Proven experience managing business change for a new digital or streaming platform.
• Strong track record of delivering end‑to‑end change plans, including readiness, communications, and training.
• Familiarity with operating model design and implementation.

Responsibilities

• Lead and manage the end-to-end business change planning and execution for the streaming platform launch.
• Manage the coordination activities for user acceptance testing of the new platform.
• Lead and deliver readiness and engagement activities across internal teams and viewer-facing functions.

Skills

Stakeholder management

Communications

Change management

Agile working

Job description

Vacancy Name: Business Change Project Manager

Vacancy No: VN2652

Location City: Leeds

Location Country: United Kingdom

Job Title: Business change project manager – Streaming Transformation (12 months FTC)

Reports to: Business Transformation Lead

Department: Streaming Product & Growth

Location: Leeds

Job Grade: M

DEPARTMENT DESCRIPTION

The Streaming department is responsible for the strategy, development, and operation of our digital streaming platform, delivering high-quality, on-demand content to audiences across multiple devices and markets.

The team drives innovation in user experience, content delivery, and platform technology, ensuring our streaming service remains competitive and aligned with evolving consumer expectations.

Working cross-functionally with technology, marketing, content and editorial, commercial and insights, the department is at the forefront of digital transformation enabling the business to reach new audiences and maximize engagement in a rapidly changing media landscape as part of our FAST Forward strategy.

JOB PURPOSE

We are seeking an experienced Business Change Project Manager to lead the business and viewer readiness planning for our new streaming platform. This role will be pivotal in ensuring our people, processes, and viewers are fully prepared for the launch and adoption of our new streaming platform. This also includes planning and implementation of the new operating model.

You will support with the broader Streaming Business Change and Transformation programme, working into the Transformation Lead and helping to shape planning and implement changes.

KEY RESPONSIBILITIES

• Lead and manage the end-to-end business change planning and execution for the streaming platform launch ensuring alignment with programme objectives and timelines.
• Manage the coordination activities for user acceptance testing of the new platform, including working in partnership with e2e test and third parties for trailing and ramp.
• Lead and deliver readiness and engagement activities across internal teams and viewer-facing functions.
• Collaborate closely with Product, Technology, Marketing, Content and supporting business areas to ensure alignment and seamless and timely delivery of change. This includes working closely with our third party partners.
• Develop and execute stakeholder engagement, communications, and training plans.
• Support the Operating Model Workstream with planning, coordination, and implementation of changes.
• Identify, assess and manage risks, dependencies, and issues related to business change and elevate as needed
• Track progress, report on milestones, and ensure delivery against programme timelines based on feedback
• Foster a culture of collaboration, accountability, and innovation throughout the change process.

KEY STAKEHOLDERS

• Streaming Business Director
• Product Director
• Technology Transformation Director
• Marketing
• Content & Editorial teams
• Commercial & Insights teams
• People Team (for change and training)
• Third-party partners/platform vendors
• Programme Management Office (PMO)

ESSENTIAL EXPERIENCE & SKILLS

• Proven experience managing business change for a new digital or streaming platform.
• Strong track record of delivering end‑to‑end change plans, including readiness, communications, and training.
• Familiarity with operating model design and implementation.
• Excellent stakeholder management and communication skills.
• Ability to work in a fast‑paced, agile environment with cross‑functional teams.

DESIRABLE EXPERIENCE & SKILLS

• Experience working in media, broadcasting, or digital transformation programs is highly desirable.
• Experience in change impact assessment and benefits realisation.
• Knowledge of viewer/user experience and engagement strategies.

KEY COMPETENCIES

• Strategic Planning & Delivery
• Stakeholder Engagement
• Change Leadership
• Collaboration & Cross‑functional Working
• Risk & Issue Management
• Continuous Improvement

Basic salary per annum starting from £75,250.00

Application questions to complete

1. Please outline how you meet the 'Essential Experience & Skills' outlined in the Job Description (Max 500 words)

Benefits

• Private medical insurance
• Free Virtual GP access for employees
• Free Female Health hormone test each year
• Free Tastecard membership
• Financial guidance 1-2-1's available each quarter
• Discounted Gym memberships
• Pension
• Life Assurance
• Income Protection
• Holiday Purchase

Hybrid working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week. Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Applications Close Date

24 Nov 2025

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.

We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.

Disability Confident Scheme

Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.

For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.

Care Leaver Friendly Employer

Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under‑served and under‑represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.

For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.

Workplace Adjustments

We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail [e-mail]