Business Change Consultant

Skills For Care; Remote; GBP 53,000; Full time

Job summary

A social care development organization in England is seeking an enthusiastic Business Change Consultant to support its transformation programme. The successful candidate will play a vital role in shaping organizational processes and implementing new workflows while advocating for user needs. This position involves collaborating across teams and driving meaningful change within the organization, ensuring its operations align with strategic goals. This role offers a full-time, fixed-term opportunity with a salary of £52,575.15 per year.

Qualifications

• Experienced change consultant with strong business analysis skills.
• Proven ability to implement new ways of working aligned with strategic goals.
• Familiarity with process improvement and technology implementation.

Responsibilities

• Shape roles and responsibilities to align with strategic goals.
• Design new internal processes and implement effective solutions.
• Collaborate across teams to validate opportunities for improvement.
• Advocate for user needs and ensure solutions deliver real value.
• Lead workshops and drive decisions for meaningful change.

Skills

Business analysis capability

Problem-solving skills

Facilitation

Organisational design

Customer-centred thinking

Job description

Key Details

• Job Title: Business Change Consultant
• Hours: Full Time, 36 hours per week
• Job Status: Fixed term for 6 months
• Location: Home based with the expectation of some travel within England
• Salary: £52,575.15 per annum
• Closing Date: Wednesday 17 December 2025 at 11.59pm
• Interview Date(s): 22 and 23 December 2025 (subject to change)

About the role

Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future.

Find out more by taking a look at www.skillsforcare.org.uk.

Internally we call this role Service Designer. The above job title is being used for external advertising purposes.

We're looking for an enthusiastic and experienced change consultant with strong business analysis capability to play a key role in our organisation‑wide transformation programme. The role supports a mix of organisational design, process improvement, and technology implementation across our transformation.

Responsibilities

• Shape roles and responsibilities, design new internal processes, and implement new ways of working that align with our strategic goals and maximise our impact across the adult social care sector.
• Help shape how Skills for Care operates by bringing strong problem‑solving skills, confident facilitation, and a structured yet flexible approach.
• Work across teams to understand current practices, validate opportunities for improvement, and design solutions that are both practical and sustainable.
• Engage colleagues at all levels, bringing together insights to create integrated ways of working that really stick.
• Ensure new approaches are clearly documented, well‑communicated, and embedded into day‑to‑day operations.
• Advocate for user needs and design solutions that deliver real value, drawing on expertise in organisational design, customer‑centred thinking, and process mapping.
• Proactively build relationships, lead workshops, and drive decisions that lead to meaningful change.

Equal Opportunity & Inclusion

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our website https://www.skillsforcare.org.uk/About-us/Equality-diversity-and-inclusion/Equality-diversity-and-inclusion.aspx.

At Skills for Care, we want our People to be representative of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities.

Candidates will always be selected based on experience and potential.

Reasonable Adjustments

We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process. Please contact our People Team via email [e-mail] to discuss any adjustments that you may need.