Business Change Analyst - Associate Project Manager

EAST LANCASHIRE HOSPITALS NHS TRUST; Lancashire; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading NHS Trust in the United Kingdom is seeking an experienced Project Manager to oversee multiple projects within the digital program. The ideal candidate will have substantial project management experience, strong communication skills, and a background in the healthcare sector. This role is crucial for ensuring effective system implementations and facilitating stakeholder engagement. Competitive salary and opportunities for professional development are available.

Benefits

Professional development opportunities

NHS benefits

Supportive work environment

Qualifications

• Educated to degree level or equivalent experience.
• Prince2 (Foundation level) either achieved or working towards.
• Experience of successfully managing projects within a programme management system.

Responsibilities

• Investigate existing business processes and prepare specifications.
• Act as project manager within the Digital Programme.
• Monitor progress and provide reports on project plans.

Skills

Project Management

Stakeholder Engagement

Change Management

Problem Solving

Communication

Education

Degree level education or equivalent experience

Prince2 Foundation or equivalent project management qualification

Tools

Microsoft Project

Microsoft Office Applications

Job description

· Investigate existing business processes within the Trusts on request and/or as part of a formal project. · Prepare detailed Business/Functional specifications including fully document work flows for existing systems and potential systems · The role holder must be capable of liaising at all levels in the Trust including Clinical and non-clinical outside of own Division · Undertake the role of project manager within the Digital Programme following the Prince Methodology and MSP practise. · Empowered to make most workload/work related decisions without approval from Senior Management in accordance with the project objectives. These decisions are referred back to either the Programme manager or the line manager for final approval., Management of a range of Projects either independently or in conjunction with suppliers' Project Managers, utilising PRINCE Methodologies as required. Ensure project plans are proactively maintained and progress monitored on an ongoing basis. Ensure the stated business requirements are encompassed, identifying any resource issues, risks or constraints that could restrict progress or reduce effectiveness. Produce project documentation to accepted departmental standards in order to control the development or implementation of any new system or service. Setting up and managing clinical/ non clinical working groups, which may include senior consultants, Health Care Professionals and senior Trusts Management . CommunicationCo-ordinate the cross-site development of systems of work in line with clinical requirements. Ensure project teams are able to take-on and complete delegated tasks, ensuring effective project administration, co-ordination, communication and control. Act as the main contact with suppliers, contractors and other interested Health Organisations. Work with IT Training Manager to initiate relevant training programmes across the organisation (when required). Provide professional advice on Business and/or Clinical potential and live IT systems, within NHS Blackpool Teaching Hospitals trust . Provide verbal and written reports through immediate line manager identifying all progress in relation to multi-threaded project plans plus communicate any known problems or issues. To whom are you reporting - is this as part of the project or individually.) Liaise with other local support and/or development teams obtaining advice and/or providing solutions on highly complex technical issues. Issues & RisksAssess business and project risks, including the development of contingency plans. Log and deal with the resolution of issues and to help overcome barriers that may affect progress. Change ManagementUndertake Change Management initiatives encouraging user ownership of the project and ensuring that effective project communications are maintained. Initiate and participate in the generation and introduction of formal change controls. Must have ability to quickly grasp new technologies and maintain awareness of advancements within technology, which can be exploited for project and drive change Progress ManagementTake responsibility for progress and request the use of resources as required, initiating corrective action as necessary (within agreed delegated boundaries). Monitor progress and provide verbal or written reports through immediate line manager identifying all progress in relation to project plans and communicating any known problems or issues that are liable to have an impact on the department or project meeting its objectives. To monitor progress and produce the required updates, reports and presentations as required. TestingEnsure appropriate testing strategies are in place for new or existing products at any point in their life cycle. Manage user led testing programmes so that accurate test data is available to judge a product's fitness for purpose and its readiness for use. Decision MakingMake related decisions with delegated authority from Senior Management in accordance with the project objectives. Such decisions are referred to line manager for approval if conflicts can be foreseen. Service Development & DeliveryWork with IT leads to ensure the continuity and availability of the Trust systems, including provision of preventative and investigative maintenance, and checks on system(s) resilience. Follow up action on the resolution of system faults and problems through the provision of expert knowledge from relevant internal IT contacts or through consultation with systems suppliers as appropriate. Agree the internal processes and procedures needed to be put in place in order to develop and maintain the system(s) and their interfaces, ensuring compatibility with Trust EPR systems as necessary by consulting with relevant IT contacts. Complete investigations and monitor incidents arising from system operations or testing processes, ensuring they are logged and dealt with appropriately. Work with IT leads to ensure that effective and up to date disaster recovery plans are in place for all core IT systems. Work with IT leads to ensure that IT systems have appropriate antivirus and security measures in place and maximum up time is maintained to agreed levels. Maintain systems documentation in line with policy changes or system updates. Liaise and resolve technical issues with suppliers, co-ordinating actions with local and national system providers as necessary. Scope and RangePost holder is expected to lead a number of concurrent projects which may span more than one clinical/business area. Monitoring of delegated project tasks and resources throughout project lifecycle of complex and bespoke systems. Required to communicate with and obtain co-operation from a range of clinicians, administrators, members of internal development team(s), users/IT professionals whether through one-to-one communication, in large audiences across all levels of seniority within the clinical community. Required to provide and receive highly complex, potentially sensitive or contentious information with/from business and IT professionals where barriers of understanding may exist. Incidental patient contact within the care environment. Educated to degree level or equivalent experience. Prince2 (Foundation level) either achieved or working towards. Or other equivalent project management qualification. Desirable criteriaHigher level Project/Programme management qualification such as Prince2 Practitioner level, Experience of a project management role within a customer focused organisation. Experience of successfully managing projects within a programme management system including evidence of change management within timeframes and budget. Experience of policy and strategy development and how these impact across the organisation. Experience of engaging with multi-disciplinary teams and achieving successful outcomes. Experience of working in a multi-agency partnership, sharing information and building valued relationships. Experience in designing and using a range of evaluation methods. Evidence of continuous personal, professional development. Evidence of experience within an NHS environment. Experience of implementing changes to working methods and evaluating effectiveness. Experience of resource management, including staff and information resources. Experience of Corporate Governance in an NHS setting either directly or by working in partnership with the NHS. Comprehensive knowledge of project management and/or health information systems development. A good understanding of the health and social care environment and roles and responsibilities within it. Working knowledge of Microsoft Project or similar, Ability to develop and maintain effective working partnerships with professional groups and senior managers within the organisation and in other agencies. Team building, enabling and management skills. Change management skills. Able to analyse problems, situations and information; including attention to detail. Effective negotiating, convincing and influencing skills. Achieve delivery in a time limited environment/Time management skills. Proficient in the use of Microsoft Office Applications including Power Point, Excel and MS Project or equivalent. Conflict Management skills/experience, Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public. Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation. Actively develops themselves and supports others to do the same. At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work. The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit. It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust. Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro‑rata. For posts on Agenda for Change pay‑scales, new entrants to the NHS will normally commence on the first pay point of the relevant band. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment. Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application. Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short‑listed. Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.