Business Change Analyst

Birketts LLP; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK law firm is seeking a Business Analyst to support major projects and change initiatives. The ideal candidate will have a degree or equivalent and at least 2 years of experience, with strong skills in process modelling, change management, and data visualisation. This role offers a collaborative environment and significant growth opportunities within the firm.

Benefits

25 days holiday plus Bank Holidays

Private Healthcare with BUPA

Scottish Widows Pension Scheme

Staff Profit Share Scheme

Subsidised gym membership

Agile/Hybrid Working Policy

Qualifications

• 2+ years of experience in business analysis or change projects.
• Proven ability to manage change projects and coordinate multiple parties.
• Strong working knowledge of relevant tools.

Responsibilities

• Support the planning and delivery of major projects.
• Collaborate across the firm to embed project outcomes.
• Document current and future business processes.

Skills

Process modelling (UML, BPMN)

Change management

Data visualisation and analytics

Communication skills

Teamwork

Education

Bachelor’s degree or Level 4 Business Analyst qualification

Tools

Visio

Lucid Chart

Jira

Job description

Working closely with the Head of Business Change and Projects, and the Business Change Project Managers, you will have the responsibility for supporting the successful planning and delivery of major firm‑wide projects and change initiatives. You will collaborate with colleagues at all levels and in all areas of the firm. This is an exciting new role for a "can‑do" person keen to make an impact from day one!

Purpose

Understanding Business Objectives: Seek, develop, and help implement strategic initiatives for improved efficiency and productivity with people and best practice in mind. You will achieve this by working with stakeholders to understand Birketts’ goals and objectives while analysing the business environment, industry trends and internal processes to identify opportunities for improvement and growth.

Responsibilities

• Support the planning and delivery of major firm‑wide projects and change initiatives.
• Collaborate with colleagues across the firm to embed project outcomes and promote new ways of working and thinking.
• Gather and analyse business requirements, validating them against business strategy, people requirements and processes.
• Document current and future business processes to enhance efficiency and effectiveness.
• Build and maintain strong relationships with key stakeholders, including legal teams and Business Services.
• Work directly with the Business Change Project Manager and, where required, the IT Business Analyst to support stakeholders throughout the project life‑cycle.
• Utilise data analysis to provide insights that support decision‑making during the creation of proposals, business cases and post‑implementation reviews.
• Prepare and maintain internal and external documentation and support the creation of Project Proposals and Business Cases.

Qualifications

• Bachelor’s degree (or equivalent) or a Business Analyst at Level 4 qualification with ideally 2+ years of experience.
• High proficiency in process modelling such as UML and BPMN.
• Proven ability to manage change projects and coordinate multiple parties at differing levels of the business.
• Experience with data visualisation and analytics.
• Strong working knowledge of relevant tools, including Visio, Lucid Chart, Jira or similar.
• Strong team player with excellent communication skills.

About Birketts

Birketts is a full‑service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.

We are defined by our Next Level Law proposition, working proactively with our clients to horizon‑scan and think ahead to the changes, challenges or opportunities they may face. This approach extends to our people: our collegiate culture encourages everyone to achieve their next level in everything they do. With our ambition to succeed comes a strong desire to contribute positively to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.

Benefits

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award – 1 extra week every 10 years of continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% employee)
• Staff Profit Share and Individual Performance Bonus Scheme
• Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance – 4× salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Agile/Hybrid Working Policy
• Dress for Your Day Policy