Business Centre Manager

Olympus Recruitment; England; On-site; GBP 32,000 - 33,000; Full time

Job summary

A leading recruitment agency is seeking a Business Centre Manager in the United Kingdom to oversee operations of business centres. This role involves driving revenue, managing a team, and ensuring exceptional customer experiences. Candidates must demonstrate strong sales, communication skills, and organizational abilities. The position provides autonomy and the chance to shape a vibrant workspace community. Competitive salary and bonus structure offered.

Responsibilities

• Lead day-to-day operations of business centres to ensure an exceptional standard.
• Drive occupancy and revenue through proactive sales and local marketing.
• Build and maintain relationships with brokers and local authorities.
• Manage onsite teams and oversee financial aspects of the centre.

Skills

Outstanding communication and negotiation skills

Sales and customer service experience

Strong organisational skills

Financial performance understanding

Proactive and adaptable

Job description

Business Centre Manager

£32,000- £33,000 + 25% Bonus OTE

Ready to take charge of a thriving business hub where every day brings new opportunities? As Business Centre Manager, you'll be the driving force behind a vibrant flexible workspace—leading your team, growing revenue, and creating an exceptional experience for every customer who walks through the door.

This is your chance to run your site like it's your own business: full autonomy, real impact, and the opportunity to shape a community of ambitious, growing companies.

The Role

You’ll take full ownership of one or more business centres, ensuring they run smoothly, look great, and deliver strong commercial performance. From sales and marketing to team leadership and customer care, you’ll be involved in every part of making your centre a brilliant place to work.

You’ll be the go‑to person for customers, partners and internal teams—building relationships, solving challenges quickly, and representing your centre with confidence, professionalism and integrity.

Key Responsibilities

• Lead the day‑to‑day operations of your site(s), ensuring an exceptional standard throughout
• Drive occupancy and revenue through proactive sales, renewals and add‑on services
• Deliver local marketing activity that boosts visibility and generates new enquiries
• Create an exceptional customer journey from initial tour to long‑term retention
• Build and maintain strong relationships with brokers, agents, partners and local authorities
• Inspire, support and manage onsite teams, including Assistants and Maintenance staff
• Oversee invoicing, billing, arrears, budgeting and cost control with accuracy
• Monitor P&L performance and take ownership of meeting key site KPIs
• Carry out regular audits, inspections and compliance reviews
• Ensure all Health & Safety and operational policies are consistently met

What You Bring

• Outstanding communication and negotiation skills
• A track record in sales, customer service and relationship management
• Strong organisational skills with the ability to manage multiple priorities
• Commercial confidence and an understanding of financial performance
• A proactive, adaptable and self‑motivated approach, with high personal standards

Ready to lead, grow and make an impact? Apply now and take the next step in your management career.