Business Centre Assistant

Venus Recruitment; Bath; On-site; GBP 20,000 - 24,000; Full time

Job summary

A successful UK wide business is looking for a Receptionist / Customer Service Assistant in Bath. In this role, you will greet visitors, manage deliveries, and answer the switchboard. You will maintain the reception area, order supplies, and respond to client queries. The ideal candidate will have a passion for customer service, excellent communication skills, and be organized. The position requires a proactive character who can adapt to changing demands. Working hours are Monday to Friday, 8:30 am to 5:30 pm.

Qualifications

• Outgoing and enthusiastic personality for client interactions.
• Professional appearance and manner.
• Highly organized with attention to detail.
• Excellent written and verbal communication skills.
• Confidence in interacting with diverse clients.
• Creative in problem-solving.
• Competency in MS Word and Excel.

Responsibilities

• Greet visitors and manage deliveries and post.
• Maintain reception appearance and order supplies.
• Assist with conference room meetings and refreshments.
• Respond to client queries and complaints efficiently.

Skills

Customer service passion

Professional manner

Organizational skills

Excellent communication

Confident interaction

Creative problem solving

MS Word and Excel competency

Job description

A successful UK wide business is offering an opportunity for a Receptionist / Customer Service Assistant to join one of their centres based in the Bath area. In this role you'll be greeting visitors and suppliers, managing deliveries, and outgoing post and answering the switchboard. The position takes responsibility for maintaining the appearance of Reception, ordering stationery and office supplies, looking after the building facilities, and acting on any queries or complaints from clients in a polite, timely, and efficient manner.

What were looking for :

An outgoing, enthusiastic personality wholl be comfortable showing prospective clients around the building, looking after conference room meetings, and providing catering and refreshments as required. A flexible, proactive character will be essential, as changing demands in this role require the ability to adapt and prioritise workload.

Your key attributes will include :

• A genuine passion for customer service
• A professional manner and appearance
• Highly organised with good attention to detail
• Excellent communication skills, both written and verbal
• Confidence to interact with a range of clients and colleagues
• A creative approach to problem solving with the ability to think outside the box
• Competent using MS Word and Excel

8.30am to 5.30pm Monday to Friday based in the Centre. 22 days holida...