Business Centre Administrator / Receptionist

Groundwork; Butterwick; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading charitable organization in England is seeking a friendly Business Centre Administrator / Receptionist to be the welcoming face of their centre. The role involves greeting visitors, supporting the Commercial Property Manager, and managing various administrative tasks in a lively community environment. Ideal candidates will have experience in customer service, strong IT skills, and an enthusiastic attitude towards helping others. This role promises a dynamic daily experience.

Qualifications

• Experience in reception, administration, or customer service roles.
• Strong IT skills necessary for managing office tasks effectively.
• Excellent organisational skills and a proactive approach.

Responsibilities

• Be the first point of contact for visitors, tenants, and customers.
• Support the Commercial Property Manager and the team with administration.
• Coordinate daily office tasks for smooth operations.
• Assist with reception duties and manage a busy schedule.

Skills

Reception and administration experience

Strong IT skills (Microsoft Office, email systems, social media)

Excellent organisational skills

Proactive problem solving

Ability to work independently and in a team

Positive attitude

Job description

Overview

We're looking for a friendly, organised, and proactive Business Centre Administrator / Receptionist to be the welcoming face of The Greenhouse Business Centre. This is a fantastic opportunity for someone who loves working with people and enjoys variety in their day. You'll be the first point of contact for visitors, tenants, and customers - making sure everyone receives a warm welcome and professional service. You'll also play a vital part behind the scenes, supporting the Commercial Property Manager and the wider team with administration, bookings, and marketing to help the centre run smoothly and grow. This role requires someone who enjoys being at the heart of a busy, community-focused environment — every day brings something new!

Responsibilities

• Be the first point of contact for visitors, tenants, and customers, delivering a warm welcome and professional service.
• Support the Commercial Property Manager and the wider team with administration, bookings, and marketing.
• Coordinate daily office tasks to ensure the centre runs smoothly and efficiently.
• Assist with reception duties and help manage a busy schedule in a team environment.

Qualifications

• Experience in reception, administration, or customer service roles.
• Strong IT skills (Microsoft Office, email systems, social media).
• Excellent organisational skills and a proactive approach to problem solving.
• Confidence to work independently and as part of a team.
• A positive, professional attitude and a genuine enthusiasm for helping others.

About Groundwork

Groundwork, the UK\'s leading regeneration charity, aims to change places and lives. Our projects across the North East and Cumbria help local people gain skills, improve their environment, and strengthen their communities. We are a Disability Confident employer and offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. We are committed to creating a safe environment for all participants and to safeguarding the welfare of children, young people, and adults at risk. Our safer recruitment practices ensure a consistent process for evaluating candidates and ensuring suitability to work with children, young people, and adults.