Business Central Support Consultant

Ambis Resourcing; Redhill; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading Microsoft Partner is seeking a Business Central Support Consultant to handle support tickets and resolve client issues. This fully remote position offers a clear path to becoming a Functional Consultant, with expectations to shift focus from support to consultancy. Ideal candidates will have experience with Microsoft Dynamics 365, strong client-facing skills, and a willingness to develop in a collaborative team environment.

Benefits

Clear progression to full Functional Consultant

Work on both support and project delivery

Small, friendly, collaborative team

Qualifications

• Desire to transition into a full consultancy role over time.
• Understanding of ERP support processes and issue resolution.

Responsibilities

• Handle Business Central support tickets and resolve client issues.
• Identify opportunities for training, workshops, enhancements, and additional licenses.
• Involved in project delivery, training, and configuration for clients.

Skills

Experience supporting Microsoft Dynamics 365 Business Central (or NAV)

Strong client-facing support experience

Good communication skills and attention to detail

Job description

Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant)

Step into Consultancy with Full Training! A Business Central Support Consultant (Business Central, D365, ERP, Application Support, Functional Consultant) is required by a leading Microsoft Partner delivering ERP, CRM, and IT managed services to over 100 clients across the UK. This is a fully remote role with a forward-thinking, supportive consultancy team dedicated to real career development.

To be considered you must have:

• Experience supporting Microsoft Dynamics 365 Business Central (or NAV)
• Strong client-facing support experience
• An understanding of ERP support processes and issue resolution
• Good communication skills and attention to detail
• A desire to transition into a full consultancy role over time

You’ll get the opportunity to train and develop into a full Functional Consultant, delivering Business Central implementation projects. The path is clearly mapped: starting in support, building relationships with clients, identifying their needs, and stepping into more consultancy-led activities such as workshops, enhancements, and training. Expect your role to shift to 50% consultancy within 12 months and 75% consultancy by 18 months.

Day-to-day, you will handle Business Central support tickets, resolve client issues, and deepen relationships. You’ll proactively identify opportunities for training, workshops, enhancements, and additional licenses. You’ll be involved in project delivery, training, and configuration for clients with 5-10 user systems, across various industries.

Why join?

• Fully remote role
• Clear progression to full Functional Consultant
• Work on both support and project delivery
• Small, friendly, collaborative team
• Exposure to a wide range of Microsoft technologies

Get in touch now