Business Central Functional Consultant

Ipsum Utilities Limited; Lancashire; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading utilities company is seeking a Functional Consultant to enhance its ERP capabilities. This role involves configuring Business Central features, advocating for standard solutions, and engaging with stakeholders to improve user adoption. Candidates should have experience in Finance and knowledge of project accounting concepts. The position offers hybrid working options and a supportive environment for professional development.

Benefits

25 annual leave plus bank holidays

Hybrid working

Group Personal Pension Plan

Career development opportunities

24/7 access to virtual GP

Cycle to Work scheme

Discount club

Life assurance cover

Regular social events

Paid volunteering opportunities

Qualifications

• Experience with Jobs, Projects, Purchasing, Sales, or Inventory.
• Knowledge of APIs and integrations.
• Ability to run discovery workshops and interviews.

Responsibilities

• Configure standard Business Central features across Finance and Projects.
• Advocate fit-to-standard solutions and define customization criteria.
• Prepare developer-ready user stories and test cases.

Skills

Hands-on experience across Finance

Strong knowledge of posting groups

Communication and stakeholder engagement skills

Process mapping

UAT planning

Configuration and process change

Job description

Functional Consultant - Northwest

What’s in it for you…

• 25 annual leave plus bank holidays with the option to buy more
• Hybrid working
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more!
• Life assurance cover
• Long service recognition
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the role…

As a Functional Consultant, you will play a key role in enabling Ipsum to maximise value from its standard ERP capability. Reporting to the Business Central Developer, you will lead triage, map processes, configure out-of-the-box features, and recommend customisations where they deliver clear, measurable benefits. You will work closely with an ERP lead developer and a junior developer to reduce the backlog, improve requirements quality, and strengthen user adoption. This role combines configuration, process analysis, and delivery support to help achieve Ipsum’s overall objectives.

As a Functional Consultant you will …

• Configure standard Business Central features across Finance and Projects, including posting setups, dimensions, approvals, templates, roles, and permissions.
• Advocate fit-to-standard solutions and define clear criteria for when customisation is justified.
• Prepare concise, developer-ready user stories, acceptance criteria, and test cases for items requiring code.
• Ensure upgradeability and supportability through disciplined configuration and documentation.
• Run discovery workshops and interviews to understand processes, pain points, and desired outcomes.
• Produce process maps and fit/gap analysis to distinguish configuration or process changes from development needs.
• Define UAT scope and scripts, coordinate testing, and verify solutions meet agreed requirements and data quality standards.
• Identify opportunities to resolve requests without code through training, guidance, or small process adjustments.
• Act as the liaison between business stakeholders and the technical team to ensure smooth delivery.
• Provide clear training materials, run show-and-tell sessions, and drive adoption post-deployment.
• Contribute to intake, prioritisation, and release practices in Jira and CAB, with transparent triage rules and benefits tracking.
• Support data quality improvements across master data and key transaction flows.

About you…

You will bring hands‑on experience across Finance and at least one of Jobs/Projects, Purchasing, Sales, or Inventory, with strong knowledge of posting groups, dimensions, approvals, templates, roles, and permissions. You understand project accounting concepts, have exposure to APIs and integrations, and are aware of AL change impacts. Skilled in process mapping, UAT planning, and creating clear requirements, you deliver value through configuration and process change before custom build. With excellent communication and stakeholder engagement skills, you are proactive, organised, and confident in fast‑paced environments, balancing speed, quality, and maintainability while driving continuous improvement.

Our commitment to Equal Opportunities…

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps

If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info.