Business Center Manager

UBC Flexible Offices; Cheltenham; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading provider of serviced office spaces in Cheltenham is seeking a Business Center Manager for a full-time, on-site role. The manager will oversee daily operations, manage client relationships, and ensure high service standards. Ideal candidates should have strong leadership, communication, and operational skills, along with experience in flexible workspaces. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Proven ability to oversee daily operations and staff supervision.
• Strong skills in managing client relationships.
• Experienced in budgeting and financial management.
• Background in flexible workspaces or facility management is a plus.

Responsibilities

• Oversee daily operations of the office center.
• Manage client relationships and ensure service quality.
• Supervise staff and coordinate events.
• Explore opportunities to increase occupancy and revenue.

Skills

Leadership and operational management skills

Relationship-building and communication skills

Organisational and multitasking abilities

Sales and marketing skills

Flexibility and adaptability

Job description

Company Description

UBC Flexible Offices is a leading provider of serviced and managed office spaces, co‑working areas, virtual offices, and meeting rooms across the UK. Strategically located in prominent business districts, UBC caters to the needs of startups, SMEs, and larger enterprises. Our fully furnished and equipped offices enable businesses to begin operations immediately, supported by a dedicated customer service team. With flexible options for bespoke office spaces and all‑inclusive pricing plans, we make it easy to customise and manage your workspace without unexpected costs. UBC operates across fifteen prime locations, allowing organisations to focus on growth and success.

Role Description

This is a full‑time on‑site role for a Business Center Manager, based in Cheltenham. The Business Center Manager will oversee daily operations of the office centre, including managing client relationships, ensuring operational efficiency, supervising staff, coordinating events, and ensuring the facility operates at the highest standards. Responsibilities include maintaining service quality, addressing client needs, managing budgets, and exploring opportunities to increase occupancy and revenue growth. The position requires proactive leadership and a customer‑focused approach to ensure a seamless experience for all tenants.

Qualifications

• Leadership and operational management skills with a proven ability to oversee daily operations, staff supervision, and budgeting
• Relationship‑building, communication, and client management skills to ensure an exceptional customer experience
• Organisational, multitasking, and problem‑solving abilities to handle dynamic business centre activities effectively
• Sales and marketing skills with experience in driving occupancy growth and building strategic partnerships
• Flexibility and a proactive approach to adapting to changing tenant needs and operational challenges
• Prior experience in flexible workspaces, real estate, or facility management is a plus