Business Associate, Markets Operations Chief of Staff

Citigroup Inc.; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global financial services company is seeking a Business Associate in Belfast. In this role, you will support strategic priorities within Markets Operations and collaborate with HR on learning initiatives. The ideal candidate will have relevant experience and excellent communication skills while being organized and proactive. This position offers a competitive salary, benefits including extensive holidays and private medical insurance, and a hybrid working model with up to 2 days of remote work per week.

Benefits

Generous holiday allowance starting at 27 days

Discretional annual performance related bonus

Private medical insurance

Pension Plan

Qualifications

• Relevant experience in financial or professional services.
• Confidence in public speaking, particularly on new subjects.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Coordinate with HR for learning interventions.
• Assist in tracking KPIs and collecting data.
• Support facilitation of Markets Operations events.

Skills

Excellent communication skills

Organisational skills

Microsoft Office Suite

Proactive mindset

Education

Bachelor’s Degree or equivalent

Job description

The Business Associate is an intermediate level position within the Markets Operations Chief of Staff team, aligning to Markets COO. You would be joining a growing team, with the opportunity to work on a broad remit of strategic people-aligned priorities for Markets Operations and to support the broader Chief of Staff organisation.

The successful candidate will be proactive, driven, highly organised and able to work across multiple competing priorities efficiently.

Key Responsibilities

Learning Strategy and Design Support

• Coordinate with HR Learning and Development partners and the Chief of Staff team to design learning interventions.
• Assist in researching and analysing data, working with HR to identify skills gaps and capability needs across Markets Operations
• Support the preparation of materials, and provide logistical support for Markets Operations events/initiatives
• Aid in the preparation and support facilitation of Markets operations events
• Collaborate with leaders in Markets to align existing Markets offerings to Markets Operations strategic priorities

Measurement and Continuous Improvement

• Assist in tracking key performance indicators (KPIs) and collecting data to assess effectiveness of Markets Operations initiatives
• Conduct research on industry best practices and learning approaches for integration into the function

Business Administration

• Other ad-hoc Business Management tasks that support the activities of Markets Operations, including Powerpoint presentations and Excel analysis
• Develop a detailed understanding of the Markets Operations business, our processes and priorities, and how it aligns to Markets and Citi goals
• Driving the adoption of AI within Markets Operations, through supporting our OptiMarket initiative

Qualifications

• Relevant experience in financial or professional services
• Excellent communication skills (written / verbal) and ability to interact and build relationships with various stakeholders
• Confident organisational skills, managing multiple tasks and prioritizing for quick turnaround
• Attention to detail
• Confidence in public speaking, particularly on new or recently learned subjects
• Proficiency in Microsoft Office Suite, including expertise in PowerPoint
• Ability to work collaboratively as part of a global team
• A proactive mindset, a willingness to learn and take initiative
• An understanding of the financial services industry, or Markets Operations
• Knowledge of Learning Management Systems (LMS) or digital learning tools is beneficial

Education

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

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Job Family Group: Business Strategy, Management & Administration

Job Family: Business Execution & Administration

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.