Business Assistant - Corporate Responsibility

JPMorgan Chase; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

JPMorgan Chase in London seeks a Business Assistant to provide polished, C-suite‑style administrative support to senior executives in a busy, high‑profile environment. You will coordinate complex calendars, travel, and events while collaborating with internal and external stakeholders to ensure seamless operations.

The role offers significant exposure to executive leadership, with opportunities to influence priorities and contribute to strategic initiatives across Corporate Functions.

Qualifications

• Proven experience providing polished, C-suite‑style administrative support to senior executives in a global environment.
• Ability to engage senior internal and external stakeholders with professionalism and discretion.
• Experience overseeing high‑profile events and complex logistics end to end.

Responsibilities

• Manage complex calendars, meetings, calls, and events for senior executives.
• Coordinate extensive domestic and international travel arrangements.
• Lead end‑to‑end planning and delivery of high‑profile events and executive engagements.
• Support expense processing in line with firm policies and guidelines.
• Prepare reports, presentations, and business documentation using MS Office.

Skills

C-suite support

Executive calendar management

Event coordination

Travel coordination

Stakeholder management

Discretion & confidentiality

Microsoft Office proficiency

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

Join the Corporate Responsibility Line of Business in a fast-paced and highly visible role where your impact will be felt every day. As a Business Assistant, you will serve as a trusted partner to senior executives, providing polished, C‑suite‑style administrative support and helping leaders navigate complex priorities. You will engage with senior stakeholders inside and outside the firm and oversee high‑profile events and industry forums, coordinating sophisticated logistics from initial planning through successful delivery. This is a unique opportunity to combine executive support expertise with an understanding of Corporate Responsibility as an integral member of a high-performing global organization.

As a Business Assistant within the Corporate Responsibility Line of Business, you will provide dedicated, C‑suite‑style administrative support to senior executives, acting as a trusted partner and helping to ensure the smooth running of a busy and high‑profile environment. You will collaborate with internal and external stakeholders at all levels, manage competing priorities with professionalism and discretion, and anticipate the needs of senior leaders to deliver an exceptional support experience. Drawing on your understanding of Corporate Responsibility, you will also coordinate executive engagements, events, and industry forums, taking ownership of complex, high‑profile logistics from planning through delivery. This role offers significant exposure to executive leadership and the opportunity to build a broad network across a global organization while supporting key business priorities and strategic initiatives.

Job Responsibilities

• Manage complex calendars, meetings, conference calls, and business events for senior executives, balancing multiple priorities and time‑sensitive requests.
• Coordinate extensive domestic and international travel arrangements, ensuring seamless logistics and an exceptional executive experience.
• Lead the end‑to‑end planning and delivery of high‑profile events, executive engagements, and industry forums, including venue, travel, attendee, supplier, briefing‑material, and on‑the‑day logistics.
• Apply a strong understanding of Corporate Responsibility priorities and the wider industry landscape to support senior leaders, stakeholder engagement, and business initiatives effectively.
• Build and maintain strong relationships with senior stakeholders, clients, and external partners while representing leaders and their offices with professionalism and discretion.
• Act as a trusted point of contact for internal and external stakeholders, exercising sound judgment and ensuring a consistently high‑touch service experience.
• Support expense processing in accordance with firm policies and guidelines.
• Partner with business management teams and support functions to deliver seamless administrative support across multiple priorities.
• Prepare reports, presentations, metrics, correspondence, and other business documentation using Microsoft Office applications.
• Anticipate executive and business needs, proactively identifying solutions and resolving issues before they arise.
• Collaborate with assistants and partners across lines of business to provide coverage, share best practices, and ensure continuity of support.
• Contribute to projects, process improvements, and business initiatives that enhance team effectiveness and operational excellence.
• Track invoices and serve as a point of contact for contract/payment questions from the Business Manager.

Required Qualifications, Capabilities, and Skills

• Proven experience providing polished, C‑suite‑style administrative support to senior executives within a global corporate environment, with the confidence and judgement to engage senior internal and external stakeholders.
• Good understanding of Corporate Responsibility, including the stakeholder, reputational, and external‑engagement considerations relevant to a large global organization.
• Demonstrated experience overseeing high‑profile events, executive engagements, or industry forums, with the ability to manage complex logistics end to end and deliver calmly under pressure.
• Advanced calendar management skills with the ability to manage multiple competing priorities in a fast‑paced environment.
• Strong relationship‑building skills and the ability to establish credibility across all levels of an organization.
• Exceptional written and verbal communication skills with a high degree of professionalism, discretion, and confidentiality.
• Demonstrated ability to deliver a highly service‑oriented, high‑touch support experience.
• Proven ability to coordinate complex domestic and international travel arrangements and related logistics.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to work independently, exercise sound judgment, and proactively manage priorities with minimal supervision.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Ability to remain composed, adaptable, and solution‑focused while managing multiple deadlines and changing priorities.
• Strong teamwork, stakeholder management, and problem‑solving skills with a focus on delivering high‑quality results.

Preferred Qualifications, Capabilities, and Skills

• Experience managing relationships with clients, board‑level stakeholders, or external partners.
• Experience delivering large‑scale, externally facing events, industry forums, and executive visits involving senior or high‑profile stakeholders.
• Ability to anticipate executive needs and continuously identify opportunities to improve ways of working.
• Experience supporting cross‑functional projects and business initiatives.
• Knowledge of expense management processes and administrative best practices.
• Demonstrated commitment to delivering an outstanding stakeholder experience.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Corporate Responsibility (CR) department mission is to advance a stronger, more durable and safe financial system and an inclusive economy and society for clients, customers and communities around the world. The department includes sub‑departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research.