Business and Systems Assistant Administrator

NHS National Services Scotland; Dundee; On-site; GBP 21,000 - 24,000; Full time

Job summary

A national health service in Scotland seeks a Business & Systems Assistant Administrator to provide maternity leave cover within the Staff Bank Office. The successful candidate will support the engagement of medical professionals and manage supplementary staffing. Important qualifications include a formal administrative qualification and experience in customer service and electronic systems. Working hours are from 8 am to 4 pm, with some flexibility possible in consultation with the manager.

Qualifications

• Formal Administrative qualification or equivalent office-based clerical experience.
• Previous experience with electronic systems & customer service is essential.
• Proficient use of Microsoft Office required.

Responsibilities

• Support sourcing and engagement for supplementary staffing across NHS Tayside.
• Deal with securing and engaging Medical and Allied Health Professionals.
• Receive an induction and orientation to systems and processes.

Skills

Customer service experience

Proficiency in Microsoft Office

Accurate data entry

Education

Formal Administrative qualification

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Tayside, Staff Bank, Level 9, Ninewells Hospital

Business & Systems Assistant Administrator: Band 3

FIXED TERM/SECONDMENT UNTIL 20/11/2026

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

Are you looking for a new challenge, development, and the opportunity to expand your experience, knowledge and skills within NHS Tayside’s Administration processes.

An opportunity has arisen for an individual to join the Systems and Business Administration team within the Staff Bank Office, Level 9, Ninewells Hospital to provide Maternity Leave Cover.

If you are the right candidate this post offers you the opportunity to expand your experience of Systems and Business processes within NHS Tayside within a supportive and forward thinking team.

As the successful candidate you will support the sourcing, engagement and supply of Bank and Agency supplementary staffing across NHS Tayside. This post will primarily deal with the business of securing and engaging Medical, Allied Health Professionals and Other Clinical Professionals agency supply.

As the successful candidate you will receive a period of induction and orientation to systems and processes, be provided with a mentor to support your familiarisation with this exciting and interesting job role.

Please see the Job Description and Person Specification for a comprehensive view of the expectations of this role.

The successful candidate will have a formal Administrative qualification or equivalent office based clerical, systems and administrative experience. Previous experience with electronic systems & customer service is essential and NHS administrative experience is desirable. You should be proficient in the use of Microsoft Office, along with proven experience in accurate data entry and information recording.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Ann Bowdler, Senior Charge Nurse, Staff Bank on tel: [phone] Ext 58584 or Melissa Larkin, Workforce Systems Analyst, Staff Bank on tel: [phone] Ext 40387

Hours of work are: 8am – 4 pm, Some flexibility of attendance is available through discussion and agreement with line manager.

Current NHS Tayside employees - written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Previous applicants for this post need not apply.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
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