Business Analyst Team Manager

Post Office Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading community service provider in London seeks a skilled Business Analysis Team Manager to lead business analysts in their Transformation Programme. This role involves driving change, managing key stakeholders, and ensuring high-quality business analysis practices. The ideal candidate has substantial experience in complex transformation environments and possesses strong analytical and problem-solving skills. Join the journey of transformation at a company committed to community service and inclusivity.

Benefits

27.5 days annual leave

Up to 18% target bonus

Car allowance

Generous pension contribution

Life assurance

Income protection after 12 months service

Employee assistance programme

Access to employee benefits platform

Learning and development opportunities

Qualifications

• Substantial experience of delivering business analysis in a complex Transformation Programme.
• Experience in leading and driving change aligned to functional and business strategies.
• Ability to maintain strong and influential relationships with senior stakeholders.

Responsibilities

• Lead a team of business analysts in the Transformation Programme.
• Convene multiple stakeholders to drive results across the organisation.
• Support development of frameworks and define common standards.

Skills

Business analysis

Stakeholder management

Change management

Lean methodologies

Agile methodologies

Analytical skills

Job description

Summary

Grade: 3A
Reporting Line: Head of Delivery & Change Profession
Contact Type: Permanent
Location: London

What to expect

The Business Analysis Team Manager is a member of the Transformation & Portfolio Office Team, responsible for the development and delivery of functional strategies, role modelling the Post Office behaviours and demonstrating a Postmaster first mindset. The Business Analyst Team Manager role will be responsible undertaken business analysis within the Post Office's Transformation Programme, as well as leading a team of business analysts. They will also support the Business Analysis Profession Manager, in developing frameworks and defining common standards and processes, so as to ensure a consistent and high quality approach to business analysis in the Post Office.

What we can do for you

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you'll need to succeed

• Substantial experience of delivering business analysis in a complex Transformation Programme.
• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
• Experience in leading and driving change aligned to functional and business strategies.
• Knowledgeable in Lean, Agile and BPR methodologies and approaches.
• Experience in a regulated or public sector environment.
• Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to effectively manage conflict and broker acceptable solutions.
• Ability to deal with significant levels of business complexity.
• Ability to operate enterprise wide.

About us

Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible. We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.