Business Analyst (T&S Programmes)

UNITED UTILITIES GROUP PLC; England; Hybrid; GBP 46,000; Full time

Job summary

A leading water utility company is seeking an experienced Business Analyst to drive change and transformation across the organization. The ideal candidate will support the delivery of transformation initiatives, analyze operational issues, and create actionable solutions while working collaboratively with cross-functional teams. This role offers a hybrid work model with a competitive salary of £45,974 and an array of employee benefits including a strong pension scheme, healthcare plans, and flexible perks.

Benefits

26 days' annual leave

Up to 14% employer pension contribution

Up to 7.5% performance-related bonus

Company-funded healthcare plan

Discounts on gym memberships

Employee Assistance Programme

Qualifications

• Experience using Agile and traditional delivery approaches.
• Experience in complex change or transformation programmes.
• Exposure to sector knowledge in utilities or finance.

Responsibilities

• Identify business needs and define actionable requirements.
• Gather insights and ensure alignment between stakeholders and delivery teams.
• Analyse operational issues and shape effective business solutions.

Skills

Strong communication skills

Experience using tools such as JIRA

Experience working across the full project lifecycle

Education

BCS Practitioner Certificate in Business Analysis or equivalent

Degree in Business, Technology or related field

Tools

JIRA

Confluence

Visio

Job description

Salary - £45,974
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities keeps the North West flowing. As a FTSE 100 business with a purpose rooted in creating a stronger, greener and healthier region, we're investing in people, technology and innovation to shape the future of water. And we'd love you to be part of it.

We're looking for an experienced Business Analyst who's innovative, collaborative, and ready to act on opportunities that will have a significant impact on the way we work. You'll help drive change and transformation across our organisation by understanding needs, translating them into actionable deliverables, and shaping holistic solutions that deliver positive outcomes for our colleagues, customers and communities.

• Supporting the delivery of transformation initiatives by identifying business needs and defining clear, actionable requirements.
• Working across cross-functional teams to gather insights and ensure alignment between stakeholders and delivery teams.
• Investigating operational issues and opportunities, analysing root causes, and helping shape effective business solutions.
• Specifying data, information flows and process improvements that support business objectives.
• Contributing to the development of business cases and holistic solutions across people, processes, information and technology.
• Applying a range of analysis techniques, modelling approaches and documentation standards.
• Supporting continuous improvement of our business analysis practices, tools and methods.
• Conducting proof-of-concept or prototyping exercises to test feasibility and value.
• Building strong relationships with stakeholders and understanding their influence and interests.

Essential:

• BCS Practitioner Certificate in Business Analysis or equivalent experience.
• Experience working across the full project lifecycle.
• Exposure to Agile and traditional delivery approaches.
• Strong communication skills, both written and verbal.
• Experience using tools such as JIRA, Confluence, Visio or similar.

Desirable:

• Agile or SAFe certification (e.g., AgileBA, SAFe BA).
• Experience in complex change or transformation programmes.
• Sector knowledge in utilities, finance or digital transformation.
• Degree (or equivalent) in Business, Technology or a related field.

You'll be joining a supportive, forward-thinking organisation that invests in your wellbeing, development and future. Our benefits include:

• 26 days' annual leave, rising to 30 with service, plus 8 bank holidays
• Competitive pension scheme with up to 14% employer contribution
• Up to 7.5% performance-related bonus
• Company-funded healthcare plan
• MyGymDiscounts - up to 25% off gym memberships and digital fitness
• Best Doctors, Salary Finance and Wealth at Work support
• Discounts, deals and the EVolve car scheme
• Employee Assistance Programme and mental health first aiders
• ShareBuy scheme
• MORE Choices flexible benefits
• Enhanced parental leave

We're committed to building an inclusive workplace where everyone feels valued, supported and able to be themselves. We welcome applications from all backgrounds, communities and industries diversity strengthens our teams and helps us deliver better outcomes for the North West.

We may be unable to offer sponsorship for this vacancy.

In the event that we have a high level of interest in this role, so there's a chance we may need to close it earlier than originally advertised

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.