Business Analyst, Sr Level 3

Globant; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology organization in Basildon, UK seeks a Business Analyst to enhance card management solutions for financial institutions. The role requires strong analytical skills, experience with card issuance, and expertise in Agile methodologies. Candidates must have a Bachelor's degree and 3+ years in relevant fields, along with proficiency in tools like Jira and BASE24. Come join us to drive digital transformation while working with a diverse team.

Benefits

Comprehensive benefits package

Competitive salaries

Qualifications

• 3+ years of experience as a Business Analyst within financial services, fintech, or payments.
• Proven experience with card issuance platforms or card management systems.
• Hands-on experience working with BASE24.

Responsibilities

• Act as the bridge between clients and development teams to translate complex business needs into actionable requirements.
• Gather, analyze, and document functional and non-functional requirements.
• Facilitate workshops, meetings, and discussions to ensure alignment on project scope.

Skills

Payments and card issuance lifecycle

Agile methodologies

Stakeholder management

Analytical thinking

Documentation skills

Education

Bachelor's degree in Business, Computer Science, or related field

Tools

Jira

Confluence

BASE24

Job description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Business Analyst (Contract Role) who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

As a Business Analyst on the Issuance Platform VisionNext team, you will play a pivotal role in modernizing card management solutions for financial institutions. You will serve as the vital bridge between our clients, product management, and development teams – translating complex business needs into clear, actionable requirements for our next‑generation, cloud‑native, and API‑first platform.

This role requires a strong blend of technical expertise, analytical thinking, and a deep understanding of the payments and card issuance lifecycle.

Responsibilities

• 5 Days Work from client office located at Basildon, UK
• Act as the bridge between clients, product management, and development teams to translate complex business needs into actionable requirements for the VisionNext platform.
• Collaborate with internal and external stakeholders to gather, analyze, and document functional and non‑functional requirements for new features and enhancements.
• Develop detailed documentation including epics, user stories with acceptance criteria, business rules, and process flows.
• Facilitate workshops, meetings, and discussions to ensure alignment on project scope, requirements, and priorities.
• Partner with development and QA teams to refine requirements, assess technical feasibility, and support solution design and implementation.
• Assist in creating test cases and support QA activities to ensure solutions meet defined business requirements.
• Investigate and troubleshoot production issues, performing root‑cause analysis to resolve complex business problems.
• Participate actively in Agile ceremonies including sprint planning, daily stand‑ups, and retrospectives.

Qualifications

• Hold a Bachelor's degree in Business, Computer Science, or a related field (or equivalent practical experience).
• Possess 3+ years of experience as a Business Analyst within financial services, fintech, or payments.
• Demonstrate proven experience with card issuance platforms, payment processing, or card management systems.
• Have hands‑on experience working with BASE24.
• Show strong understanding of the card lifecycle including cardholder enrollment, authorizations, disputes, and loyalty programs.
• Be proficient in Agile methodologies such as Scrum or SAFe, and tools like Jira and Confluence.
• (Preferred) Experience with cloud‑based or API‑first systems.
• (Preferred) Strong communication and stakeholder management skills with the ability to work across business and technical teams.
• (Preferred) Ability to thrive in fast‑paced environments and manage multiple priorities effectively.

This job can be filled in Basildon, UK #LI-Work from Office 5 Days

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.