Business Analyst, Sr Level 3

Globant; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology firm is seeking a Business Analyst for a contract role to modernize card management solutions for financial institutions. The role involves acting as a bridge between clients and technical teams, gathering and documenting requirements, and participating in Agile practices. Ideal candidates will have a Bachelor’s degree and over 3 years of relevant experience, particularly with card issuance platforms and payment processes.

Benefits

Comprehensive benefits package

Equal Opportunity employer

Qualifications

• 3+ years of experience as a Business Analyst within financial services, fintech, or payments.
• Proven experience with card issuance platforms and payment processing.
• Hands-on experience working with BASE24.

Responsibilities

• Act as the bridge between clients, product management, and development teams.
• Collect and document functional and non-functional requirements.
• Facilitate Agile ceremonies including sprint planning and retrospectives.

Skills

Business analysis

Stakeholder management

Agile methodologies

Analytical thinking

Communication

Education

Bachelor’s degree in Business or Computer Science

Tools

Jira

Confluence

Job description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Business Analyst (Contract Role)who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

As aBusiness Analyston theIssuance Platform VisionNextteam, you will play a pivotal role in modernizing card management solutions for financial institutions. You will serve as the vital bridge between our clients, product management, and development teams—translating complex business needs into clear, actionable requirements for our next-generation, cloud-native, and API-first platform.
This role requires a strong blend of technical expertise, analytical thinking, and a deep understanding of thepayments and card issuance lifecycle.

• 5 Days Work from client office located at Basildon, UK
• Act as the bridge between clients, product management, and development teams to translate complex business needs into actionable requirements for the VisionNext platform.
• Collaborate with internal and external stakeholders to gather, analyze, and document functional and non-functional requirements for new features and enhancements.
• Develop detailed documentation including epics, user stories with acceptance criteria, business rules, and process flows.
• Facilitate workshops, meetings, and discussions to ensure alignment on project scope, requirements, and priorities.
• Partner with development and QA teams to refine requirements, assess technical feasibility, and support solution design and implementation.
• Assist in creating test cases and support QA activities to ensure solutions meet defined business requirements.
• Investigate and troubleshoot production issues, performing root cause analysis to resolve complex business problems.
• Participate actively in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives.
• Hold a Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience).
• Possess 3+ years of experience as a Business Analyst within financial services, fintech, or payments.
• Demonstrate proven experience with card issuance platforms, payment processing, or card management systems.
• Have hands-on experience working with BASE24.
• Show strong understanding of the card lifecycle including cardholder enrollment, authorizations, disputes, and loyalty programs.
• Be proficient in Agile methodologies such as Scrum or SAFe, and tools like Jira and Confluence.
• (Preferred) Experience with cloud-based or API-first systems.
• (Preferred) Strong communication and stakeholder management skills with the ability to work across business and technical teams.
• (Preferred) Ability to thrive in fast-paced environments and manage multiple priorities effectively.

This job can be filled in Basildon, UK #LI-Work from Office 5 Days

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.