Business Analyst (SCV)

iO Associates; England; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking an experienced IT Business Analyst to work on a remote basis with occasional days in Swindon. This 6-month role will be crucial in ensuring alignment between business needs and IT delivery for a data transformation programme. The ideal candidate will have strong experience in requirements gathering, stakeholder engagement, and familiarity with Salesforce CRM and data governance standards.

Qualifications

• Demonstrated experience as a Business Analyst on IT or data-focused transformation programmes.
• Proven ability to gather, validate, and document business and technical requirements effectively.
• Experience working within public sector or government-related organisations.

Responsibilities

• Define and validate a prioritised requirements baseline before design and build phases.
• Ensure requirements are driven by business needs to strengthen stakeholder engagement.
• Deliver a Single Customer View solution that integrates data and supports future scalability.

Skills

Business Analyst experience

Requirements gathering

Stakeholder engagement

Salesforce CRM familiarity

Data governance knowledge

Tools

Power BI

Data warehousing

Job description

Role: IT Business Analyst
Location: Remote (occasional day down in Swindon)
Duration: 6 Months initially
Start Date: ASAP
Rate: £400 to £470 Inside IR35

iO Associates are on the lookout for a Business Analyst who will play a critical role in ensuring alignment between business needs and IT delivery for the Single Customer View (SCV) programme, a multi-year strategic initiative to consolidate and standardise customer data across the client.

You will:

• Define and validate a prioritised requirements baseline before initiating design and build phases.

• Ensure requirements are driven by business needs to strengthen stakeholder engagement and alignment.

• Deliver a Single Customer View (SCV) solution that integrates data and supports future scalability and use cases.

• Minimise the risk of rework, project delays, and misalignment through early clarity and consensus.

Requirements:

• Demonstrated experience as a Business Analyst on IT or data-focused transformation programmes.

• Proven ability to gather, validate, and document business and technical requirements effectively.

• Experience working within public sector or government-related organisations.

• Familiarity with Salesforce CRM and/or complex CRM consolidation initiatives.

• Background in data warehousing and reporting tools, such as Power BI or Janus.

• Strong understanding of data governance, GDPR compliance, and information security standards.

If you're interested in applying, please do respond with your most up to date CV as I will be going through CVs in order of receipt.

Role: IT Business Analyst
Location: Remote (occasional day down in Swindon)
Duration: 6 Months initially
Start Date: ASAP
Rate: £400 to £470 Inside IR35