Business Analyst (QSR)

Experis - ManpowerGroup; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global consulting leader is seeking a Senior Business Analyst with expertise in quick service restaurant (QSR) operations in London. The role involves collaborating with business stakeholders, leading requirements gathering for store technologies like POS, and facilitating communication with C-level executives. The ideal candidate has proven experience in business analysis within the retail sector. This is a 3-month contract offering a competitive rate.

Qualifications

• Proven experience as a Business Analyst in the QSR or retail sector.
• Strong understanding of POS systems and store operations.
• Demonstrated ability to engage and influence C-level stakeholders.

Responsibilities

• Collaborate with business stakeholders on strategy building.
• Act as the primary liaison between stakeholders and technical teams.
• Lead requirements gathering sessions focused on store technologies.
• Analyze and document business processes and workflows.
• Develop business cases and functional specifications.
• Facilitate workshops with senior leadership.

Skills

Business Analysis

Stakeholder Engagement

POS Systems

QSR Knowledge

Job description

Role Title: Business Analyst (QSR)

Duration: 3 Months

Location: London (3 Days Per Week)

Rate: £650- £700 - Umbrella only

Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role purpose / summary

We are seeking a seasoned Senior Business Analyst with a strong background in quick service restaurant (QSR) operations and store technologies such as Point of Sale (POS) and Menu Systems. This role requires direct engagement with C-level executives, translating strategic business needs into actionable technology solutions.

Key Responsibilities

• Collaborate with business stakeholders on strategy building, planning, and execution of store technology initiatives.
• Act as the primary liaison between business stakeholders and technical teams, especially at the executive level.
• Lead requirements gathering sessions focused on store technologies including POS, digital menu boards, and ordering systems.
• Analyze and document business processes, workflows, and system interactions within QSR environments.
• Develop business cases, functional specifications, and user stories to support technology initiatives.
• Facilitate workshops and presentations with senior leadership to communicate findings and recommendations.

Required Qualifications

• Proven experience as a Business Analyst in the QSR or retail sector, with hands‑on exposure to store‑level technologies.
• Strong understanding of POS systems, menu configuration platforms, and store operations.
• Demonstrated ability to engage and influence C‑level stakeholders.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!