Business Analyst - Projects & Process Improvement

Oxford Brookes University; Oxford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A modern university in England is seeking a Business Analyst to lead and manage process and system reviews. The role requires strong skills in stakeholder engagement and data analysis, promoting innovative improvements aligned with strategic priorities. Applicants with a proactive mindset and exceptional analytical skills are encouraged to apply. The position supports hybrid working and offers a comprehensive benefits package.

Benefits

Minimum 25 days holiday

Local Government pension scheme

Discounted rates for sports facilities

Training and development opportunities

Qualifications

• Experience of leading business process reviews.
• Proficient in following defined process improvement methodologies like Lean.
• A proactive approach to identifying improvement opportunities.

Responsibilities

• Collaborate with staff to implement process improvements.
• Engage with multiple stakeholders to ensure project ownership.
• Gather and analyze user requirements for better performance.

Skills

Analytical skills

Stakeholder engagement

User acceptance testing

Data analysis

Communication skills

Job description

Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: “shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research.”

Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.

In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.

About the role:

As the Business Analyst in the Strategic Change and Project Governance Team you will be joining a team with responsibility for the governance and oversight of projects and process improvements within the strategic change portfolio of Oxford Brookes University.

This isn’t a role where you’ll have to “fit in” with existing ways of working. We like creativity and innovation and you can really make an impact and help to shape the agenda.

About you:

We know that sometimes people can be put off applying for a job, but we realise the ‘perfect candidate’ doesn't exist. So, if you are excited about working for us go ahead and apply. You could be exactly what we need.

You will have led and managed process and system reviews and improvements in a complex change environment, whilst working with multiple stakeholders (including suppliers). Working across institutional/structural boundaries will already be a part of your day to day work, as will leading and influencing staff at all levels to ensure ownership of project objectives.

You will be:

• Responsible for collaborating with staff at all levels throughout the University, including senior managers, to identify, develop and implement improvements to process and performance in line with the Universities strategic priorities.
• This will entail strong skills in stakeholder engagement, gathering and analyzing detailed user requirements, data analysis, solutions development, user acceptance testing, and managing the smooth transition to business as usual.

You should have:

• Exceptional analytical, conceptual and critical thinking skills.
• Experience of leading business processes reviews, following a defined process improvement methodology (e.g. Lean).
• A proactive approach to identifying opportunities for improvement and a track record of following through on commitments.
• Good communications, interpersonal, negotiating, presentation and report writing skills.

If you are shortlisted for interview then please note we are aiming to hold interviews on Friday 5th December in person at our Headington Campus, Gipsy Lane. This will also include a short skills test.

As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).

We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.

We have an extremely competitive Local Government pension scheme with a 19.2% Employer contribution rate, as well as providing all staff with financial education, a comprehensive employee assistance helpline.

We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team.

In addition, all employees have access to:

• Discounted rates for the University sports & gym facilities
• Brookes on-site Nursery.
• Discounted travel options
• TOTUM card discount scheme
• Relocation scheme (for moves over 30 miles)
• Training and development opportunities
• Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.

Equality, diversity and inclusion

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.