Business Analyst (Logistics Focus)

Madfish; Remote; GBP 60,000 - 80,000; Full time

Job summary

A logistics and IT solutions provider in the United Kingdom seeks a Business Analyst to gather and analyze business needs within the logistics domain. The successful candidate will translate needs into software solutions, support implementation, and collaborate with cross-functional teams. Requires 3+ years of experience in business analysis or logistics, strong communication skills, and an analytical mindset. This role offers competitive salary, flexible hours, and career growth opportunities.

Benefits

Health insurance

20 paid vacation days per year

10 paid sick leaves per year

Flexible working hours

Qualifications

• 3+ years of experience in business analysis or logistics operations.
• Understanding of logistics, supply chain, warehousing, and transportation.
• Upper-Intermediate English (written & spoken).
• Experience preparing functional documentation and user stories.

Responsibilities

• Analyze business processes and translate them into requirements.
• Communicate with clients to clarify business needs.
• Document solution designs and user stories.
• Collaborate with cross-functional teams.
• Conduct product demos and user onboarding.

Skills

Analytical thinking

Communication skills

Stakeholder management

Problem-solving

Agile/Scrum experience

Education

Bachelor’s degree in Business, IT, Logistics

Tools

Microsoft Dynamics 365 Business Central

WMS

TMS

Job description

We are looking for a Business Analyst with a background in logistics or a strong understanding of logistics processes.

In this role, you will gather, analyze, and document business needs, translate them into practical software solutions, and support their development and implementation.

We’d love to hear from you if you are:

• A Business Analyst with hands‑on experience in the logistics domain, or
• A logistics professional with strong process knowledge who is ready to shift into the IT industry and grow in a Business Analyst role.

Responsibilities

• Analyze complex business processes and translate them into functional and technical requirements
• Communicate with international clients to identify, document, and clarify business needs
• Facilitate discovery sessions and stakeholder interviews
• Document solution designs, business process models, user stories, and data flow diagrams
• Collaborate with cross-functional teams: developers, consultants, QA, and PMs
• Take part in solution configuration, testing (UAT), and deployment
• Conduct product demos and support user onboarding
• Provide consulting on Microsoft Dynamics 365 Business Central and related platforms
• Facilitate pre‑sales activities such as estimates and quotations
• Assist in regulatory compliance documentation and client audit support
• Troubleshoot operational issues and collaborate with user groups for resolution

Requirements

• 3+ years of experience in business analysis or relevant experience in logistics operations
• Understanding of logistics, supply chain, warehousing, transportation, or related domains
• Experience WMS, TMS, other logistics systems
• Strong analytical thinking and structured approach to problem-solving
• Experience preparing functional documentation, user stories, and process descriptions
• Upper-Intermediate English (written & spoken) — essential for client communication
• Solid communication and stakeholder management skills
• Experience working in Agile/Scrum teams
• Attention to detail and responsibility for delivering quality
• Bachelor’s degree in Business, IT, Logistics, or a related field
• Desire to learn and grow in a dynamic IT environment

Would Be a Plus

• Participation in system implementations from scratch
• Involvement in integration projects (including customs)

What We Offer

Growth and Development

• Clear career progression with transparent growth opportunities
• Exposure to working with international clients and teams
• Access to professional training and seminars
• Internal training sessions and knowledge sharing from our experts
• Corporate English courses

Team and Culture

• Work with a team of professionals in a supportive and friendly environment
• Transparent and timely feedback to help you grow
• A collaborative and fun atmosphere, where we value humor alongside hard work

Compensation and Benefits

• Competitive salary aligned with market rates and your performance
• Annual salary reviews based on performance
• Flexible working hours (choose your start time between 8:00 AM and 10:00 AM)
• No bureaucracy, with clear processes and workflows
• Work‑life balance
• Health insurance
• 20 paid vacation days per year
• 10 paid sick leaves per year

We look forward to welcoming you on our team!