BUSINESS ANALYST LEAD

Reply, Inc.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Reply is seeking a highly capable business analyst lead to own business analysis across our project and client portfolio. You will work with internal and client stakeholders, delivering BA requirements for Google Cloud-based and AI solutions across a range of sectors, presenting to senior client stakeholders and leading delivery teams.

You will shape discovery, define epics and user stories, and drive delivery plans with an Agile mindset.

Qualifications

• Experience in business analysis and user research in a fast-paced organisation.
• Proven delivery of projects in a complex environment.
• Experience collaborating with public and private sector organisations to deliver high-impact solutions.
• Eligible for UK Government SC-level security clearance.

Responsibilities

• Lead business analysis across our project and client portfolio.
• Shapе and own discovery, requirements, and operating models; define epics, user stories and backlogs.
• Oversee delivery plans and apply Agile disciplines to manage product backlogs.
• Interviews, workshops, and communications to enable effective business change.
• Collaborate with project members on cutting-edge cloud and data initiatives.
• Mentor junior team members in business analysis practices.
• Lead client stakeholder engagement at all levels and liaise with subject matter experts.
• Own communications with client contacts and keep stakeholders informed.

Skills

Business analysis

User research

Stakeholder management

Agile

Project delivery

BA methodologies

Job description

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.

Role Overview:

We are seeking a highly capable business analyst lead to take ownership of business analysis across our project and client portfolio. Working closely with internal and client stakeholders, you will be the point person for delivering business analysis requirements for projects that deliver cutting edge Google Cloud-based and AI solutions across a range of sectors. You will be equally confident in presenting to senior client stakeholders, as you are in leading projects and delivery teams.

Responsibilities:

• Work in a structured way at pace, employing relevant business analysis techniques and shaping user research
• Lead discovery, requirements definition and development of business processes and operating models
• Shape and own delivery plans and maintain good project discipline using Agile disciplines to define epics, user stories and product backlogs
• Be responsible for all aspects of business analysis activities including preparing and conducting interviews, shaping and leading workshops, designing and developing innovative communications methods to enable effective business change
  
• Work alongside project members developing cutting edge cloud technology and data projects
• Take a leading role and motivate a multi-skilled team in aspects of business analysis and nurture junior team members in business process and analysis best practices
• Lead client stakeholder and management engagement at all levels and liaise with subject matter experts
• Own communications with client contacts, keeping stakeholders informed and on-side

About the candidate:

• Business analysis and user research experience in a fast-paced organisation
• Strong experience of delivering projects in a complex environment and maintaining good project discipline
• Experience collaborating with small, medium and large, public and private sector organisations to deliver high-impact solutions
• Expert in stakeholder management with the ability to communicate with a wide range of personalities
• A growth mindset, always looking for opportunities to grow both the business and yourself
• While not necessarily a hands-on technical role, you should feel comfortable discussing technical requirements and constraints with engineering and product teams
• Proven experience working with BA methodologies, with the ability to adapt your approach to suit the specific needs of a project
• Be eligible for UK Government SC-level security clearance

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.