Business Analyst (Guidewire Claims)

Technopride Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading training provider in the City of London is seeking a Training Content & Delivery Specialist to create and deliver high-quality training materials and sessions. The role requires expertise in GWCC and IPLM, effective communication, and the ability to support trainers and end users. The ideal candidate should have experience in developing training content and be available for in-person training sessions as needed.

Qualifications

• Proven experience developing training materials and delivering technical or system-specific training.
• Strong expertise in GWCC and IPLM with the ability to answer in-depth user queries.
• Experience training or mentoring users in previous roles.

Responsibilities

• Develop comprehensive training content, including instructional videos and documentation.
• Support the rollout and delivery of training sessions to users.
• Act as a subject-matter expert in GWCC and IPLM.

Skills

Training materials development

Expertise in GWCC

Expertise in IPLM

Excellent communication skills

Instructional design

Training or mentoring experience

Job description

Role Overview

The Training Content & Delivery Specialist is responsible for creating high-quality training materials, delivering hands‑on sessions, and supporting the rollout of training programs to a wide user base. This role requires strong subject‑matter expertise and the ability to effectively guide and support trainers and end users.

Key Responsibilities

• Develop comprehensive training content, including instructional videos, hands‑on demonstrations, and documentation for “train‑the‑trainer” programs.
• Support the rollout and delivery of training sessions to users across the organization.
• Act as a subject‑matter expert in GWCC and IPLM, providing guidance, clarification, and support to SMEs and learners.
• Conduct training sessions and provide one‑on‑one or group support as needed.
• Facilitate feedback collection to improve training materials and delivery methods.
• Ideally be available for in‑person sessions as required.

Skills and Experience

• Proven experience developing training materials and delivering technical or system‑specific training.
• Strong expertise in GWCC and IPLM with the ability to answer in‑depth user queries.
• Experience training or mentoring users in previous roles.
• Excellent communication, presentation, and instructional design skills.
• Ability to work effectively with subject‑matter experts and cross‑functional teams.
• Availability for in‑person training sessions when required (preferably London‑based).