Business Analyst – 12270SR2

Proactive.IT Appointments Limited; Telford; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A technology recruitment agency is seeking an experienced Business Analyst to join their team in Telford on a hybrid basis. The successful candidate will bridge the gap between business and IT, ensuring reliable IT service delivery through system analysis and project support. Key skills required include strong proficiency in M365, project management, and excellent communication skills. The role offers a competitive salary between £55k and £60k plus bonuses and a comprehensive benefits package.

Benefits

Bonus (up to 10%)

Annual leave

Leading pension scheme

Health care

Life assurance

Retail discounts

Qualifications

• 3+ years in business/system analysis, IT systems design, and project management.
• Strong proficiency in M365, Microsoft Visio, and Microsoft Project.
• Skilled in ITIL, data analysis tools, and business process modelling.

Responsibilities

• Bridge the gap between the business and IT.
• Enable reliable IT Service Delivery through system analysis and project support.

Skills

Business/system analysis

IT systems design

Project management

M365

Microsoft Visio

Microsoft Project

ITIL

Data analysis tools

Business process modelling

Creative problem-solving

Customer service orientation

Job description

12270SR2
£55k – 60k per year + Bonus + Brilliant Benefits

Business Analyst – Hybrid

Our client is urgently looking for an experienced Business Analyst to join their team based in Telford, on a permanent basis.

Please note, the role is hybrid, with 2-3 days per week required on-site.

You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up to 10%), annual leave, leading pension scheme, health care, life assurance, retail discounts and many, many more perks!

Business Analyst – Key Skills

• 3+ years in business/system analysis, IT systems design, and project management
• Strong proficiency in M365, Microsoft Visio, and Microsoft Project
• Skilled in ITIL, data analysis tools, and business process modelling
• Excellent communication and interpersonal skills
• Creative problem-solving and customer service orientation
• Ability to build strong partnerships across teams
• Full driving license and a willingness to travel to other sites if required (on occasion – not frequently)

Proactive Appointments Limited operates as an employment agency and is an equal opportunities organisation.

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