Business Analyst – 12270SR1

Proactive.IT Appointments Limited; Telford; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A staffing agency is seeking an experienced Business Analyst for a hybrid role in Telford, UK. The position offers a salary of £55k - £60k per year plus bonuses and a robust benefits package. Responsibilities include bridging the gap between business and IT, ensuring reliable IT service delivery, and supporting project initiatives. Ideal candidates will have 3+ years of relevant experience and strong proficiency in various IT tools and processes.

Benefits

Bonus up to 10%

Leading pension scheme

Health care

Life assurance

Retail discounts

Qualifications

• 3+ years of experience in business/system analysis.
• Experience in IT systems design and project management.
• Ability to build strong partnerships across teams.

Responsibilities

• Bridge the gap between business and IT.
• Ensure reliable IT Service Delivery through system analysis.
• Support project initiatives.

Skills

Business/system analysis experience

IT systems design

Project management

Proficiency in M365

Microsoft Visio

Microsoft Project

ITIL knowledge

Data analysis tools

Business process modelling

Communication skills

Creative problem-solving

Customer service orientation

Tools

Microsoft Visio

Microsoft Project

Job description

12270SR1
£55k – 60k per year + Bonus + Brilliant Benefits

Business Analyst – Hybrid

Our client is urgently looking for an experienced Business Analyst to join their team based in Telford, on a permanent basis.

Please note, the role is hybrid, with 2-3 days per week required on-site.

You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up to 10%), annual leave, leading pension scheme, health care, life assurance, retail discounts and many, many more perks!

Business Analyst – Key Skills:

• 3+ years in business/system analysis, IT systems design, and project management
• Strong proficiency in M365, Microsoft Visio, and Microsoft Project
• Skilled in ITIL, data analysis tools, and business process modelling
• Excellent communication and interpersonal skills
• Creative problem-solving and customer service orientation
• Ability to build strong partnerships across teams
• Full driving license and a willingness to travel to other sites if required (on occasion – not frequently)

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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