Business Analyst (12 MONTH FTC)

TrueNorth®; Newcastle upon Tyne; Sur place; GBP 40 000 - 56 000; Plein temps

Résumé du poste

TrueNorth is seeking an experienced Business Analyst to join the IM&T team in Newcastle upon Tyne. You will bridge business and IT, gathering requirements, modelling processes and delivering value through continuous improvement.

The role requires strong BA fundamentals, experience in Agile environments and the ability to work with stakeholders and third-party suppliers to ensure successful solutions.

Qualifications

• Proven experience as a Business Analyst with strong stakeholder management and requirements gathering skills.
• Experience in Agile environments, writing user stories, facilitating workshops, and Scrum ceremonies.
• Ability to translate business needs into clear functional requirements and documentation.
• Excellent communication and organisational skills; able to influence across levels.

Responsabilités

• Gather, analyse and document business requirements with stakeholders.
• Investigate challenges and identify process and system improvement opportunities.
• Translate needs into functional requirements, user stories, epics and project documentation.
• Support delivery of technology and business change using Agile methodologies.
• Facilitate workshops and training sessions to engage stakeholders and drive outcomes.
• Analyse processes and data to propose value-adding solutions for efficiency.
• Collaborate with suppliers and IM&T colleagues on solution design and implementation.
• Produce high-quality documentation meeting standards for quality and value.
• Contribute to continuous improvement using BA techniques and process mapping.

Connaissances

Business Analyst

Agile

Stakeholder management

Requirements gathering

Business process analysis

User stories

Microsoft Visio

Azure DevOps

Lean

Six Sigma

Scrum

Communication

Formation

BCS Business Analysis qualification

Outils

Microsoft Visio

Azure DevOps

Description du poste

Healthcare experience would be beneficial to this role

Role Purpose

We are looking for an experienced and proactive Business Analyst to join the Information Management & Technology (IM&T) team.

Working closely with stakeholders across the organisation and third-party suppliers, the role will bridge the gap between business and IT, ensuring projects deliver meaningful outcomes that support organisational growth, operational efficiency and continuous improvement.

Key Responsibilities

• Work closely with stakeholders across the business to gather, analyse and document business requirements.
• Investigate business challenges and identify opportunities to improve processes, systems and ways of working.
• Translate business needs into clear functional requirements, user stories, epics and other project documentation.
• Support the delivery of technology and business change initiatives using Agile methodologies and Scrum practices.
• Facilitate workshops, meetings and training sessions to engage stakeholders and support successful project outcomes.
• Analyse business processes and data to recommend innovative, value-adding solutions that improve operational efficiency.
• Collaborate with project teams, third-party technology suppliers and IM&T colleagues to support successful solution design and implementation.
• Produce high-quality documentation and ensure project deliverables meet agreed standards for quality, scope and business value.
• Contribute to continuous improvement initiatives by applying business analysis techniques, process improvement methodologies and best practice.

Skills & Experience

The successful candidate will have:

• Proven experience working as a Business Analyst, with strong skills in stakeholder management, requirements gathering and business process analysis.
• Experience working within Agile environments, including writing user stories, facilitating workshops and participating in Scrum ceremonies.
• Strong analytical and problem-solving skills, with the ability to interpret complex information and develop practical solutions.
• Excellent communication and organisational skills.
• Confidence influencing and engaging stakeholders at different levels across an organisation.
• The ability to manage multiple priorities and deliver high-quality outputs.
• Experience using business analysis and process-mapping tools such as Microsoft Visio and Azure DevOps.
• A collaborative and innovative approach, with a strong focus on continuous improvement and delivering high-quality business outcomes.
• A recognised Business Analysis qualification, such as BCS, or equivalent practical experience.
• Knowledge or experience of process improvement methodologies such as Lean or Six Sigma.
• Experience supporting technology-enabled business change and working with third-party technology suppliers.
• Business analysis and requirements gathering
• Stakeholder engagement and management
• Business process analysis and process mapping
• Agile and Scrum delivery
• User stories and functional requirements