Business Analyst (12 month FTC)

British Society for Haematology; City Of London; Hybrid; GBP 42,000; Full time

Job summary

A prominent health organization is seeking a Business Analyst to drive their digital transformation projects, ensuring the new systems align with business objectives. You will need to demonstrate proven experience in CRM/CMS projects, excellent communication skills, and a proactive approach to stakeholder engagement. This full-time role offers a hybrid working arrangement with occasional on-site meetings in London.

Qualifications

• Proven experience in digital transformation projects.
• Strong analytical abilities and communication skills.

Responsibilities

• Ensure the new digital ecosystem is designed around business needs.
• Bridge the gap between business teams and the delivery supplier.
• Document requirements and processes for the new solution.

Skills

Experience as a Business Analyst in CRM/CMS

Process-mapping skills

Stakeholder engagement

Experience with Microsoft Dynamics 365

Experience coordinating or leading UAT

Excellent written, analytical, and communication skills

Highly organised and delivery focused

Tools

Microsoft Dynamics 365

Umbraco CMS

Job description

Role Title: Business Analyst

Contract: Fixed-term, 12 months

Salary: £42,000 per annum

Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF (hybrid working, with occasional on-site meetings)

Hours: Full-time, 35 hours (normally 9am-5pm, with an hour unpaid for lunch).

The British Society for Haematology (BSH) is the largest UK multidisciplinary Haematology Society with over 3,000 members. Our activities include running education events and courses (including our flagship Annual Scientific Meeting held in April), producing guidelines, awarding grants, and raising the profile of haematology. This is an exciting opportunity to join BSH and help us on a successful project delivering a new website/CMS, CRM and membership portal.

The Role

The Business Analyst will play a pivotal role in ensuring that BSH’s new digital ecosystem including Microsoft Dynamics CRM, Umbraco CMS, and integrated member portal is designed and implemented around the Society’s business needs and strategic objectives.

This role bridges the gap between business teams and the delivery supplier, defining clear processes, documenting requirements, and ensuring the new solution enables more efficient, data-driven, and member-focused operations.

Essential Skills and Experience

• Proven experience as a Business Analyst in CRM/CMS or digital transformation projects.
• Strong process-mapping and stakeholder engagement skills.
• Experience with Microsoft Dynamics 365 or similar CRM systems.
• Demonstrable experience coordinating or leading UAT.
• Excellent written, analytical, and communication skills.
• Highly organised, methodical, and delivery focused.

Please download the Job Description and Person Specification for the full responsibilities and person specification.

How to Apply

Interested? Please apply by submitting an up-to-date CV and covering letter (no longer than 2 pages) outlining your suitability for the role according to the job description and person specification.

In your letter, please ensure that you cover the experience/skillset required in the person specification with clear examples of what you have achieved. Your application will not be considered without a cover letter.

Please note, this is an urgent role, therefore applications will be reviewed on a rolling basis. The role will close if a suitable applicant is found, so please do not hesitate in applying for this position.

The British Society for Haematology is committed to equal opportunities and values diversity in its workforce. We know the value different voices bring and strongly encourage applicants from all backgrounds to apply and will keep applications open until we have satisfactory representation on our shortlist.